Housing Manager

Housing Manager

locations

Manchester Road

time type

Part time

posted on

Posted Today

job requisition id

JR012969

Housing Manager

Location: Northwest with regional travel when required

Working Hours: 25 hours per week

Contract type: Permanent

Salary: £38,960 – £56,010 FTE (pro rata based on 25 hours)

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

As the Housing Manager, you will lead a team delivering high-quality housing management and tenancy sustainment services across your region. You’ll provide day-to-day support, guidance, and oversight to ensure properties are safe, compliant, and well-managed, while helping residents maintain their tenancies.

You’ll play a key role in driving performance, meeting KPIs and Tenant Satisfaction Measures, and working collaboratively with colleagues and stakeholders to continuously improve services.

Key Duties

• Lead and support a team delivering housing and tenancy services

• Manage property performance, including voids, arrears, and compliance

• Provide guidance on safeguarding, risk, and anti-social behaviour

• Monitor performance against KPIs and ensure accurate reporting

• Support audits, inspections, and service improvements

• Build strong relationships with internal and external partners

• Promote resident engagement and involvement

About You

You’ll be an experienced housing professional with strong leadership skills and a passion for delivering quality services.

You will have:

• Experience in housing management, ideally with vulnerable or complex needs

• Strong knowledge of tenancy management, arrears, and housing processes

• The ability to manage priorities and make sound decisions

• Excellent communication and stakeholder engagement skills

• A proactive, solutions-focused approach

A relevant housing or management qualification (or willingness to work towards one) is desirable.

For Full Job Description Please Click Here

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date:

2026-07-05