Housekeeping Assistant – Bank

WHAT WE DO

The Lake District Calvert Trust is a charity that challenges disability through outdoor adventure. We provide fun-filled outdoor adventure for all, with our adapted equipment and specialist knowledge, offering an experience like no other to people with disabilities, their friends and family. We support around 4,000 disabled visitors each year to stay at Calvert Lakes, our 60-bed residential centre or accessible self-catering apartment.

We are a small team who are passionate about people achieving their potential using the challenge of adventurous activities in the countryside in order them to develop, change perception and make positive and lasting changes to their lives.

Our vision and values are people focused, it is important that we focus on our people and continue to make Calvert Lakes an amazing place to work.

ABOUT THE ROLE

Our Housekeeper role is an integral position within Calvert Lakes, to deliver a high standard of cleaning for our visitors, ensuring that areas are hygienic and clean.

To be successful, you will need to demonstrate that you are a flexible and motivated team player who is able to effectively communicate within the team to ensure issues are reported in a timely manner, ensuring our participants have an excellent experience.

If you are a hardworking, flexible and motivated housekeeper that would like to work for a charity that makes a difference in people’s lives we would like to hear from you.

KEY ACCOUNTABLITIES

• Servicing residential bedrooms and public areas to the highest possible standard (full training provided);
• Addressing any minor issues during a check
• Reporting any larger issues to the Housekeeping Supervisor in a timely manner.
• Responding to guest requirements (additional linen, supplies or care equipment).
• Monitoring stock levels of cleaning chemicals and domestic items and advise the Housekeeping Supervisor when stock is required.
• Carrying out linen preparation work in the laundry room.
• Compliance with all health & safety, company and legislative policies applicable to Calvert Reconnections
• This job description is not intended to be a full list of duties but to give a guide to the key areas of work.

OTHER RESPONSIBILITIES

We’re a small team and we may be required to help other departments to ensure that we provide the best possible experiences for our participants.

These are the values that drive us

            Flexible – we adapt and innovate

            Ambitious – we stretch ourselves and others

            Inspiring – we encourage and stimulate

            Sensitive – we understand and empathise

            Imaginative – we see beyond the obvious

Qualifications & Experience

Essential

• Must be able to use own initiative but equally work with other members of the team.
• Strong communication skills and good team player.
• An understanding and empathy for working with people with disabilities.
• Highly motivated with high standards of hygiene and cleanliness

Desirable

• Relevant H&S training and qualifications
• Previous experience in a similar role
• Experience of working with guests or customers.

Conditions of Service

This role requires considerable flexibility, enthusiasm and dedication. Being a 24/7 residential centre, this job will involve some weekend and in order to ensure facilities are available to our visitors. Commitment and an appropriate work ethos are essential to ensure certain functions are completed within defined timescales for the smooth operation of the organisation.

Contract: Bank contract

Hours: Working hours are between 9am-5pm as required.

Pension: The Trust operates an occupational pension scheme with National Employment Savings Trust (NEST). We offer a 3% Employee pension and 5% Employer pension contribution.

Benefits       

• Occupational Sick Pay Scheme
• Use of facilities for staff and family
• Subsidised staff meals
• EAP System
• Free parking
• Location/Views/Walks
• Incentivised pay scales
• Professional Development
• 5% employer pension contribution
• DBS paid for by employer

We’re looking to fill this role as soon as possible. Applications will close once we have found a suitable candidate.

Please apply using the link below.

APPLY FOR HOUSEKEEPING BANK POSITION HERE

If you have any questions, please contact Rachel Williamson at RachelW@Calvertlakes.org.uk