JOB DESCRIPTION & PERSON SPECIFICATION
| TITLE | Housekeeper |
| WORKING HOURS | 30 hours per week Monday to Friday 1.30pm-8.00pm (30 minute break). |
| LOCATION | Jack Berry House, Malton, Yorkshire |
| REPORTING TO | Centre Manager and JF Northern Representative |
| RESPONSIBLE FOR | N/A |
Overall purpose of the role:
To service public areas, gym, hydro-pool, treatment rooms, respite bedrooms, respite kitchen, lounge and dining area and assist with laundry duties. To work flexibly and assist the Centre Manager with the day-today operational duties of the facility, including opening and closing procedures / setting alarms and to provide temporary cover, as required.
Principle duties and responsibilities:
To maintain the agreed standard of cleanliness and hygiene throughout the site observing all infection control measures.
To replace consumable items in the kitchenette and respite areas as required, strictly observing health and safety laws.
To report any faults to equipment/premises to the Centre Manager.
To report damaged or stained carpet/upholstery/soft furnishings to the Centre Manager.
To report lost property/valuable property found.
To carry out general laundry duties including arranging collection and delivery of laundry.
Operating laundry equipment, including washer, dryer and iron.
To have an awareness of the importance of all statutory and standards compliance (CQC) that the IJF work within and to recognise the impact housekeeping has with regards to that compliance.
To maintain records and assessments associated with housekeeping duties such as COSHH assessments. Legionella testing to include including monthly de-scaling of showers and checking water temperatures as required and recording as recognised within the Housekeeper’s role and responsibilities
To observe all fire, health and safety/COSHH regulations and promote good safety habits. Have a full awareness of all fire and evacuation procedures.
To maintain cleaning records and supervise other cleaning staff.
To maintain and assist with all security. i.e keys, stock, equipment, fixtures, fittings and premises
To cover associated housekeeping duties and assisting with hospitality events as required.
To maintain a high standard of personal hygiene with special attention to hands, hair care and appearance.
To ensure a high standard of customer care. Reporting problems or complaints to the Centre Manager.
To carry out other duties outside the normal daily/weekly routine, but within the scope of the position.
Essential skills / requirements for this role:
Proven ability to maintain high standards of cleanliness and hygiene.
Strong attention to detail and organisational skills.
Ability to work efficiently and manage multiple tasks.
Good communication skills and a professional attitude.
Reliable, trustworthy, and respectful of confidentiality.
Knowledge of health and safety procedures related to housekeeping.
Physically capable of carrying out housekeeping duties.
Ability to work flexibly to meet business needs.
Desirable skills / requirements for this role:
Knowledge of the horse racing industry or comparable professional sporting sectors.
Previous experience in a housekeeping or cleaning role.
Good customer service skills and a friendly, professional manner.
Experience with laundry and linen management.
Experience operating commercial cleaning equipment.
This Job Description & Person Specification is by no means definitive and may be adjusted to reflect the needs of the service.