Hope Worker Recovery Navigator (Health, Outreach, Prevention and Education)
About the role
Hope Worker Recovery Navigator (Health, Outreach, Prevention and Education)
- locations
- Likewise - Portland House
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR013739
Hope Worker Recovery Navigator (Health, Outreach, Prevention and Engagement)
Location: Portland House, Shalesmoor, Sheffield, S3 8UG
Working Hours: 37 hours per week, Monday–Friday, with occasional weekend working as required to support events.Contract Type: PermanentSalary: £25,877.80 - £34,240.03 per annum
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing and substance use.
About the Role
We’re looking for a compassionate and proactive HOPE (Health, Outreach, Prevention and Education) Worker to join our team, supporting individuals affected by substance misuse to reduce harm, improve their wellbeing and work towards long-term recovery.
You’ll provide practical, person-centred support through a combination of caseload management, outreach, harm reduction and brief interventions. You’ll engage with people in a variety of community settings, helping them access treatment and supporting them to make positive changes at a pace that works for them.
Working closely with Recovery Co-ordinators, pharmacies, community organisations and other partner agencies, you’ll also support people experiencing complex needs, including homelessness, mental health challenges and offending.
What You’ll Do
- Manage a caseload, completing assessments, risk assessments and person-centred support plans.
- Deliver brief and extended interventions to encourage positive change and support recovery.
- Provide targeted outreach and engagement, including walk-in assessments, referrals and triage activity.
- Provide harm reduction advice, including safer drug use, safer sex and blood-borne viruses such as HIV and Hepatitis B and C.
- Support needle exchange services and work with pharmacies and communities to increase access to naloxone.
- Support individuals using alcohol, opiates and non-opiate substances, including IPEDs, NPS and over-the-counter drugs.
- Work collaboratively with partner agencies to provide intensive support to people experiencing complex and multiple needs.
To Succeed in This Role, You’ll Need:
- An NVQ Level 3 in Health & Social Care or equivalent, or a willingness to work towards this.
- Experience supporting vulnerable people, for example within substance misuse, mental health or social care.
- Strong communication and relationship-building skills, with the ability to engage people who may find it difficult to access services.
- A compassionate, proactive and person-centred approach to supporting people with a range of needs.
- Experience of outreach or community-based work and knowledge of harm reduction and recovery approaches would be advantageous.
- A driving licence and access to a vehicle is desirable.
To see the full Job description please click here.
If you’re passionate about reducing harm, reaching people within their communities and supporting individuals to make meaningful and lasting changes, we’d love to hear from you.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our
Way to GoandAspirationsportals£500
Recommend a FriendbonusCycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-09-23