AGE UK YORK
JOB DESCRIPTION
| Location | Community basedin clients' homes | Reports to | Feather DusterManager |
| Hours | Zero hours and10+ hours (driversonly) contractsavailable | Working pattern | Monday to Friday9am -5pm |
| Contract term | permanent | Type of role | Home Helper |
| Direct reports | n/a | Role lastupdates | June 2026 |
| Salary | £12.71 per hour | Holidays | 5.1 weeks |
Context
Age UK York is a local charity which exists to support older people of York, their families and carers. Together, our team provides a wide range of services which make a valuable difference to the needs and lives of older people across the city.
Age UK York is committed to diversity, equality and inclusion. Through our recruitment we want to build a diverse workforce, one that represents the communities we exist to help and brings variety of perspectives so together we are best able to support older people in York.
Through a wonderful team of staff, volunteers and supporters Age UK York has been supporting older people in York for 50 years and counting, and exists to continue to be there when needed.
Purpose of the role:
Home Helpers are vital in providing practical support to the older people of York in their homes, to help them live independently for longer. All clients are assessed and those who are taken on as clients are those who need the support most.
The Home Helper will provide a range of domestic tasks around the client’s home from cleaning, clothes washing and ironing, to bed changing to name a few.
To provide a reliable and efficient service to people in their own homes, providing a range of domestic tasks to help them to maintain a clean home.
Key Responsibilities:
Visit customers in their own homes
• Carry out specific tasks (which have been agreed with the customer on the first visit) whilst allowing for flexibility
• To ensure all visits are on specified times and days agreed
• To treat all information relating to the customer as strictly confidential
• To contact the office immediately if the customers’ circumstances change
Person Specification
| Category | Essential Desirable | |
| 1. Education,qualifications andtraining | ||
| 2. Knowledge and Skills | ● Good cleaningskills0 Able to vary yourcleaning to fit thecustomer'sneeds.Understandingand sensitivity toneeds of olderpeopleAbility to workwithout closesupervisionAble tocommunicate wellwith a wide rangeof people | |
| 3. Experiences | Previous cleaningexperience | Experience ofworking with olderpeopleExperience ofworking in acharity |
| 4. Attributes | Friendly andconscientious witha'can do'attitude. | |
| ● Self-motivatedand willing tosuggest tasks tothe customerDemonstrateflexibility andreliability | ||
| 5. AdditionalRequirements | Access to own transport(bicycle or car) | Full clean drivinglicence |