Hinckley Food Bank Adviser March 2026

Hinckley Food Bank Adviser

Salary: FTE salary is currently £26,949. Pro rata for 16 hours is £11,653.32

Click here to see the range of benefits we offer

Hours: 16 hours per week Tuesday 6 hours, Wednesday 5 hours and Friday 5 hours

Location: Hinckley and surrounding areas

Contract: Fixed term until 30th September 2027

Who We are:

Citizens Advice LeicesterShire is an independent and local non-profit organisation. Our purpose is “Sharing knowledge to transform lives”. By listening to the needs of our communities and clients, we act to provide accessible, high-quality information, advice and education to anyone who needs it. We empower individuals with the tools and support they need to build resilience and thrive. By working in partnership with national and local organisations, we’re able to advocate for a fairer society, amplifying the voices of those often unheard. We demonstrate and uphold our values: we care, we help, we excel and we challenge to achieve positive outcomes for the people we help. Last year we supported over 31,000 people across Leicester and Leicestershire, securing them £14 million in additional income.

About the role:

Are you friendly and approachable with keen active listening skills and a fair sized dollop of compassionate common sense? If so, we have a rewarding part time role available, working alongside Hinckley Area Food Bank volunteers with support from a team of Citizens Advice staff and volunteers.

You will work 16 hours per week overall working from the Hinckley Hub and Hinckley Area food banks. This is a community based role and you may also be required to attend client-facing events in the area and to make occasional home visits.

You will be providing advice and support to food bank users with a view to them becoming less dependent on food banks through welfare benefits, income maximisation, budgeting and debt advice.

Read the full job description here.

The main purpose of the role:

To provide a service in collaboration with Hinckley Area Food Bank, giving high quality information, advice and ongoing casework to people accessing the Hinckley Area Foodbank to tackle the issues that have led to their need for emergency food support.

About you:

Communication skills are really important for this role, with research and IT skills coming a close second. We will need you to write clear and concise case notes and keep accurate records of client interactions. You will need to be comfortable in setting clear boundaries and confident in managing conversations to get the information needed to move clients forward.

Why work with us?

We’re more than just a workplace; we’re a community dedicated to helping people navigate the path from frustration and despair towards hope and empowerment.

To ensure you’re equipped for this important work, we invest in your growth, providing ongoing training and development opportunities to help you reach your full potential. You’ll work alongside a talented team that values collaboration, innovation and the unique perspectives you bring.

At Citizens Advice LeicesterShire, your work will have a direct impact on our community. We’ll encourage you to share your ideas and embrace challenges, fostering an environment where your contributions make a real difference.

With our refreshed purpose, values and strategy, now is the perfect time to join our collaborative team and help shape the future of our organisation.

Closing date for applications: 22nd March 2026

Planned date(s) for interviews: 31st March 2026

To apply, please read our  staff recruitment pack, full

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job description & person specification

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application guidance notices

This post is subject to a text Disclosure and Barring Service check.

We are an equal opportunities employer and welcome applications from all backgrounds. We are looking for people who share our values – We Care, We Help, We Excel, and We Challenge — and who want to make a positive difference.

If you have any issues submitting your application or have any questions, please get in touch: