Help to Claim Team Leader

Apply before 10am on 19 August 2026.

Job summary

Salary

£20,660 - £21,817

Location

Leeds

Workplace

Hybrid working

Contract

Fixed term contract, until 31 March 2027

Hours per week

21

How to apply

You can check for more information and how to apply.

Interviews will take place on 2 September 2026.

About the role

Leeds Citizens Advice & Law Centre is a local charity working for a fairer society where people are free from the effects of poverty and social injustice. We help individuals, families and communities by offering free advice and representation and challenging systemic injustice.

The role of the Help to Claim Team Leader is to provide day to day management for front line services, including telephone and digital services across Leeds Citizens Advice & Law Centre (LCALC) and specifically the Help to Claim Team . The post holder will lead, coach and motivate their team to deliver quality client services.

The Team Leader will provide first line management support and supervision to the staff team and a key part of this role will be ensuring consistently accessible and high quality advice is provided to clients.