Healthcare Assistant - Inpatient Unit

Healthcare Assistant – Inpatient Unit

Would you like to be part of a friendly, supportive and dedicated team providing outstanding care to people with life-limiting illnesses?

We are looking for a Healthcare Assistant to join our Inpatient Unit (IPU), supporting patients and families with palliative and end-of-life care. This role is ideal for someone with experience in healthcare, care homes, hospitals or community care who is committed to delivering high-quality, person-centred care.

We’re looking for passionate people that embody our values. Our team members are highly skilled specialists—and it’s their passion and expertise that make the hospice a truly exceptional place to work. In our latest staff survey, 98% find the work they do has meaning and purpose.

Hours: 36 hours per week over 7 days (predominantly nights with occasional day shifts). Part-time hours considered. 

What is the role?  

As a Healthcare Assistant, you will support the delivery of compassionate, individualised care to patients with life-limiting illnesses, helping to maintain comfort, dignity and quality of life.

Working closely with our nursing and multidisciplinary teams, you will:

• Assist with all aspects of patient care
• Follow personalised care plans and report any changes in a patient’s condition
• Support patients and families with empathy, honesty and sensitivity
• Help create a calm, welcoming and safe environment for patients and visitors
• Contribute to a team culture that values collaboration, respect and continuous learning

You will also be expected to work flexibly across both the IPU and community teams, responding to the needs of our patients.

What Makes Us Different?

• You’ll have the time to build meaningful relationships with patients and families
• Care is tailored to each individual, focusing on dignity, comfort and what matters most to them
• A calm, welcoming setting – Peaceful surroundings and a warm, friendly atmosphere
• Make a real difference every day – Be part of a team where your contribution is valued and truly matters

Do you have?

• NVQ Level 2 in Care/Care Certificate (or willingness to work towards)
• A compassionate, caring approach and a genuine desire to support patients and their families
• The ability to communicate clearly and sensitively with people in difficult situations
• The ability to work both independently and as part of a team
• A willingness to learn, reflect and develop your skills

Join us and be part of a team where you are valued, your wellbeing is prioritised, and your work truly matters.

For more information or to arrange an informal visit please call Jo Hyde, Clinical Lead on 01793 816137 or Kim England, Team Leader on 01793 816150

How to apply

To apply, please complete your application via the green “Apply” button or download the application form and email to hr@prospect-hospice.net

IPU Healthcare Assistant – Job Description

Interviews will take place on 24 April & 5 May 2026

What is it like it to work here?

“Being a HCA is a deeply rewarding role, I have the opportunity to make a difference in people’s lives, particularly at difficult times. It’s an honour being able to achieve patient’s wishes. End of life care is not just a job; it’s about being able to have the chance to make a lasting positive impact on a patient and  family’s experience. Julie – Healthcare Assistant

“The team on the inpatient unit and the wider Multidisciplinary team has a strong sense of teamwork and everyone works together to provide the best care for patients and their families. The unit has a positive and supportive culture, where I have felt valued and encouraged to develop, learn new skills and progress in my career. The thing I enjoy most about working on the unit is having the time to provide the quality of care that you want to give and that patients and families truly deserve. which makes it an enjoyable place to work.” Alison – Registered Nurse

We also offer a great range of benefits, including:

• 27 days annual leave entitlement plus bank holidays (rising with length of service)
• Membership of the NHS pension scheme is available for existing members
• Generous contributory pension scheme for all other staff
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme and wellbeing team
• Supportive induction, training and development
• A values led, inclusive working environment
• Free on-site parking

DBS Check

This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1975 (Exceptions Order).

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.