Healthcare Assistant (Day Services)
Healthcare Assistant - Day Services
Sue Ryder Manorlands Hospice
Keighley Rd, Oxenhope, Keighley BD22 9HJ
22.5 Hours Per Week (Between Monday and Friday)
£12.71 per hour (plus competitive benefits)
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We are there when it matters.
About us
Sue Ryder Manorlands Hospice is in Oxenhope, near Keighley. As well as expert palliative care, we support people with life-limiting conditions, and their families. We work across Airedale, Wharfedale, Craven, and north Bradford.
We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support.
We are able to provide care in our inpatient unit, Day Therapy services and our CNS team are on hand to visit people and provide care for people in their own home.
About the Role
This role will be based in our Day Therapy Service.
Day Therapy Services is an outpatient, nurse led service that provides support, information and organised sessions to patients and their families.
Our sessions and programmes provide information and skills to support and help people manage their condition.
The purpose of this role is to provide support and facilitation for our sessions. These sessions include Tai Chi, Breathing Exercises, Seated Yoga etc.
Excellent communication skills and confidence to lead sessions of 8-10 people is essential for this role.
Our Day Therapy Service is currently open Monday, Tuesday and Wednesday however we hope to expand this to include Thursday and Friday as well so availability between Monday and Friday is essential.
Duties include but are not limited to
· Help to co ordinate and manage referrals.
· Help to co ordinate volunteers.
· Assist with the setting up of new programmes and sessions.
· Confidence in making, taking telephone calls and relaying messages .
· Monitoring the physical and emotional well-being of all clients
· Ensuring accurate reporting and documentation
· Promoting choice in the delivery of care and support.
· Enabling concerns and complaints to be raised freely by the individual and their family
· To have a welcoming approach to patients and visitors and assist in ensuring that the environment is safe and comfortable.
· Keep the area clean and tidy and set up areas for group sessions.
About you
We’re looking for a confident communicator for this varied Day Services role. This is a unique position where the focus is on delivering holistic, person-centred support to improve patients' quality of life through social, emotional, and therapeutic engagement. There is minimal to no personal care requirements.
We want to hear from dedicated Healthcare Assistants with sound clinical skills who are keen to make a real difference by providing high quality support to our service users at a time when they need it most. We pride ourselves on a team that has been chosen because they’re highly professional, passionate and dedicated to providing incredible end of life care. Willingness to work as a member of the multi disciplinary team.
Our ideal candidate will be empathetic, with a genuine passion for improving the lives of those with life-limiting conditions. They should have at least one year of experience working in a Health or Social Care role.
This role would suit someone who has experience setting up and delivering group sessions or someone who has worked as an Activities Assistant or Activities Coordinator.
To join us as a Healthcare Assistant, you’ll need:
· An NVQ and/or QCF Level 2 qualification is highly desirable
· Proven experience of working within a team
· Care delivery experience an advantage
· An awareness of Living Well with a palliative diagnosis.
· Excellent communication skills
· Numeracy and literacy skills
· IT skills including accessing and using the internet, email and word
Minimum Essential Criteria:
Experience delivering care with respect for patient dignity
Ability to follow care plans and make reasonable adjustments
Effective verbal and written communication with individuals of varying needs
Understanding of safeguarding, confidentiality, and inclusion
Desirable Criteria:
Experience in hospice or palliative care settings
Training in dementia, end-of-life, or communication support
NVQ Level 2 in Health and Social Care or equivalent
Benefits
· Enhanced pay for unsociable hours
· Company pension scheme
· Continuation of NHS pension (terms and conditions apply)
· 27 days holiday – rising to 33 with length of service plus bank holidays
· NHS annual leave honoured (terms and conditions apply)
· Enhanced maternity and paternity pay
· Enhanced sick pay
· Electric Vehicle Scheme
· Healthcare Cash plan, to claim back costs of routine healthcare
· Death in Service benefit
· Staff discount of 10% on new goods online at shop.sueryder.org
· Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website:
www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion
Join us in creating a culture where everyone feels respected, valued, and able to thrive.