Head of Visitor Services

Head of Visitor Services

Storyhouse is seeking a Head of Visitor Services to lead all front-facing operations across Storyhouse and Grosvenor Park Open Air Theatre. This pivotal role oversees visitor services, cinema operations, retail and merchandise, shaping an experience that is consistently welcoming, inclusive, accessible and safe for audiences, clients, artists and partners. With a focus on exceptional service, smart operational planning and a vibrant retail offer, the Head of Visitor Services plays a key part in maximising income while championing the warm, community‑centred spirit that defines Storyhouse.

Salary: £41,000 per annum

Contract: Permanent, Full time, 40 hours per week

Closing date: 2 March 2026, 10am

Details

£41,000.00 per year

Location: Hunter Street, Chester , CH1 2AR, GB