Head of Operations

Recruitment Pack

Head of Operations

February 2026

Dear Candidate,

Thank you for your interest in the role of Head of Operations.

Anti-Slavery International is the world’s oldest human rights organisation. Our vision
is freedom from slavery for everyone, everywhere, always.

We believe that modern slavery is a contemporary issue of the highest importance,
and we are determined to work with others to make sure people can be free from
slavery across the world.

We  are at  the  end  of  a  significant  restructuring  of  the  organisation  and seeking to
rebuild  the  charity  after  a  period  of  instability  and  uncertainty.  We  are  about  to
embark on the development of a new organisational strategy; all staff will have the
opportunity to contribute to shaping this vision, and we are looking for people who
are excited to help us define the next chapter of our work and impact.

The Head of Operations will play a key role in ensuring the smooth functioning of the
organisation  and  working  with  the  Senior  Management  Team  (SMT)  in  developing
the new strategic direction and future of the organisation and its work.

If you are an experienced Operations lead, you will understand how key this role is to
an organisation’s success and as part of the SMT, you have the opportunity to drive
change.

The deadline for applications is 23:59 on Sunday 15 March 2026. Interviews will
be  held  remotely  over  Teams  on Wednesday  25  and  Thursday 26  March  2026.
The start date for this role is as soon as possible, to be discussed with the candidate.

If you think this fits with your expertise and ambition, we would love to  hear from
you.

Best wishes

Mark Goldring
Chief Executive Officer

Job Description

Head of Operations

D1-D2

£57,650 – £59,236 p.a. (annual pay award pending)

GRADE

SALARY

CONTRACT TYPE

Permanent, full-time

HOURS

This role is offered as a full-time position at 35 hours per
week

 LOCATION

Based in Vauxhall, London, with hybrid-working

arrangements

DATE

18 February 2026

ANTI-SLAVERY INTERNATIONAL

Anti-Slavery International is the world’s oldest human rights organisation. Our vision
is freedom from slavery for everyone, everywhere, always.

We believe that modern slavery is a contemporary issue of the highest importance
and we are determined to work with others to make sure people can be free from
slavery across the world. Our strategy commits us to working on four focus themes
to drive systemic change and help end slavery for everyone everywhere:

  Child Slavery

  Responsible business
•

  Trafficking
•

  Climate Change and Slavery
•

•

You can read more about us and how we work in the ‘About Us’ document on our
recruiting webpage.

THE ROLE
The core operations and smooth running of any charity require management of

essential affairs, including support for the CEO/SMT/Board of Trustees, Employee

Wellbeing, Compliance, Premises, HR, IT, Change Management, and Risk

Management. As Anti-Slavery International is entering a period of significant

workplace transformation, including further possible outsourcing of HR & IT and

seeking agile ways of working to support a new future direction, identifying new

solutions, suppliers, and partners will form an essential part of this role.

This role will report directly to the CEO and ensure that Anti-Slavery International is an

inclusive, fair, efficient, compliant, well-managed, and continuously improving organisation

(includes training, safeguarding, health & safety, risk management, travel & security, legal,

Equality, Diversity, and Inclusion and wellbeing).

MAIN TASKS

Operations Leadership

•

Line manage, support, and develop a team to provide operational support across the

organisation. This role would additionally manage multiple external supplier

relationships.

• Share the overall Leadership of the charity day-to-day: as a member of the senior

management team, feed into future strategic direction, input into problem-solving,

and participate/share overall operational management of the charity of Anti-Slavery

International, working closely with the CEO and other senior management peers.

Support for the Board, CEO & SMT

• Support the CEO, SMT and the Board with Board meeting agendas, meeting

logistics, paper distribution, and minute taking.

• Support the CEO and Board in promoting a culture of continuous improvement and

effective and inclusive working methods.

• Support progress tracking and administration for business plans and implementation

of key strategies.

• Support the CEO with creation, development and updates to Risk Management

Registers.

• Support the CEO on an ad-hoc basis with logistics and planning for team meetings,

away days/workshops and external events.

• Support the CEO and Board Chair with confidential matters arising, serious incident

reporting or regulatory inquiries/correspondence with the Charity Commission.

Compliance, Policy & Procedures

• Refresh and update workplace policies and procedures and present them for union

feedback and Board sign-off on a renewal schedule or as legal requirements change.

• Oversee tenancy/building compliance with fire safety, GDPR, and health and safety

legislation.

•

Ensure Charity Commission filings and inquiries are managed promptly.

• Coordinating proactively with the Finance Director to ensure other timely regulatory

reporting and filing, and maintaining a schedule for the charity to ensure timely

compliance with other regulators such as HMRC and VAT (via Director of Finance),

Fundraising Regulator (via Head of Fundraising), EHRC (Pay Gap Filing).

•  Act as Data Protection Officer
•  Safeguarding of staff from an HR perspective as well as supporting partners and
ensuring appropriate systems for interactions with survivors and those with lived

experience.

•  Ensure the proper and safe planning of travel, updating the Travel Manual and

providing support to colleagues travelling on Anti-Slavery International business.

Employee Experience

•  Act as an intermediary between employees and external support suppliers for

induction and troubleshooting, including HR, Payroll, Finance, Training, Employee

Assistance Programme (EAP), Compliance, Premises and IT, to ensure staff have the

support they require and access to the information needed to work at Anti-Slavery

International effectively.

•  Develop ideas with the union and staff and CEO to improve staff representation,

inclusion and voice.

•  Develop best practice for agile working, democratic engagement, respectful

discourse and non-hierarchical decision-making (where possible).

•  Develop proposals and implement changes to improve the employee experience at
Anti-Slavery International – identity, teamwork, connection, and alignment to Anti-

Slavery International’s mission.

•  Support the CEO and SMT with staff team meetings, and the Trade Union Reps with

organising, action tracking, and minute-taking.

•  Ensure standards and methods for Equality, Diversity and Inclusion, safeguarding,

compliance, and employee support are well understood and practised.

•  Manage staff feedback, including via an anonymous mailbox.

Communications

•  Support the CEO and SMT with internal communications.
•  Support the Board with internal communications.
•  Oversee SharePoint usage and administration.
•  Work closely with the Communications & Impact Manager to ensure that what is

messaged internally is appropriately messaged (where relevant) in external domains.

Change Management and Procurement

•  Manage important change projects for the charity to support new future direction,

strategy refresh, and operational improvements.

•  Oversee procurement for new suppliers and quality assure existing suppliers.
•  Act as a project management officer, coordinating updates to Board-agreed change

plans and actions.

PERSON SPECIFICATION

Essential

•  Demonstrable experience as an Operations leader within the Charity/NGO

sector.

•  Excellent knowledge of HR and best practices within policy and procedures
•  Excellent practical knowledge of IT and understanding of GDPR
•  Excellent understanding and knowledge of charity governance.
•  Facilities understanding and willingness to learn.

Desirable

•  Knowledge of fire safety and first aid.
•  Working experience with the Charity Commission
•  Knowledge and application of employment law
•  Familiarity with HR platforms

Benefits

  Annual leave entitlement of 30 days (on a pro rota basis) plus bank holidays.

  We pay 6% into our recognised contribution pension with TPT Retirement
•

Solutions, with a mandatory employee contribution of 2%.

•
  We  offer  a  range  of  employee  benefits  including  employee  assistance
programme, cycle to work scheme, annual flu jabs and annual season ticket
loan. We also pay for eye tests and a contribution of £105 towards glasses
for every 2 years of working with Anti-Slavery International.

•

Terms and Conditions

  The position is based in Anti-Slavery International’s office in Vauxhall, London,
with  hybrid-working  arrangements  in  line  with  our  policy.    This  role  may
require more office-based work than the basic requirement of one day a week
in the office.

•

  There may be a requirement for some out-of-hours work, for which time off in

lieu is given.

•
  The role is subject to a probationary period of 6 months.

•

  Unison is the recognised trade union.

•

How to apply
This  pack  includes  a  job d escription, person  specification  and  other  background
like more  information , please   visit  our website:
information. If  you  would
www.antislavery.org

If  you  wish  to  apply  for  this  position,  please  email  a  CV  along  with  a  supporting
statement    of no more than two pages, setting out why you want this role and explain
how your skills and experience support your application.

Employers  are  required  to  ensure  that  any  prospective  employee  has  the  right  to
work in the UK. Please confirm in your covering letter if you have the right to work in
the UK. Please also include your earliest possible start date in your application.

Please submit your application to jobs@antislavery.org using the reference Head of
Ops in the subject line before 23.59 on Sunday 15 March 2026.

Please also complete the equal opportunities monitoring form available as a
downloadable link on the recruitment page. The form is anonymous, and responses
will be handled in strict confidence.

Interviews will likely be held on Wednesday 25 and Thursday 26 March 2026.

We  appreciate  the  time  and  effort  that  applicants  invest  in  applying  for
opportunities  with  Anti-Slavery  International.  Unfortunately,  due  to  high  numbers
of applications we receive, we regret that it will not be possible for us to reply to
candidates who have not been shortlisted for interview.

AI  tools  are  becoming  more  common,  and  we  understand  how  important  these
technologies  are  for  the  future.  When  you  apply  for  a  job  with  Anti-Slavery
International,  however,  it  is  important  that  your  application  is  your  own.  What
makes an application stand out is authenticity. We want to hear about your real
experiences and achievements not what AI thinks we want to hear.

Reasonable  adjustments  –  a  number  of  AI  tools  are  commonly  used  to
support  disability needs, and we would be happy to discuss individual needs or
for you to declare this in your application. In the interest of fairness, we won’t be
taking any meetings to discuss this post.

If you are shortlisted for an interview, you may request reasonable adjustments.
This is to ensure that you are able to fully engage in the process, so please let us
know how we can support you

Candidates must have the right to work in the UK.

We are committed in promoting equality, diversity and inclusion across the charity
and  our  workforce.  We  particularly  welcome  and  encourage  applications  from
survivors of modern slavery, Black and Asian candidates and those from a diverse
ethnic background, and disabled, LGBT+ and non-binary candidates.

We have a zero-tolerance policy on bribery and corruption, recognising that bribery
is contrary to fundamental values of integrity, transparency and accountability and
undermines organisational effectiveness.

We  are  committed  to  safeguarding  the  children  and  adults  that  our  staff  and
representatives encounter, virtually and in-person. As such, candidates are required
to  commit  to  and  uphold  our  organisational  safeguarding  principles,  practice  and
procedures. These organisational policies include, but are not limited to, the Code of
Conduct policy and Safeguarding policy. We maintain a strict zero-tolerance policy
towards bullying, harassment, sexual exploitation or abuse, of any form, perpetrated
by any representative of the organisation.

The purpose of this Code of Conduct is:

To guarantee high standards of staff behaviour and integrity

To safeguard our staff’s, interns’ and volunteers’ welfare and that of external
stakeholders with whom we work or come  into contact

To protect our reputation and interests

•

•

•

This role may require a DBS check for traveling to projects where there is access to
vulnerable groups.

In  accepting  appointment,  you  undertake  to regulate  your  conduct  in  line  with  the
requirements  of  this  code  and  to  undergo  any  background  checks  that  may  be
required.

As  an  organisation  assessing  applicants’  suitability  for  positions  which  are
included  in  the  Rehabilitation  of  Offenders  Act  1974  (Exceptions)  Order  using
criminal  record  checks  processed  through  the  Disclosure  and  Barring  Service
(DBS),  we  comply  fully  with  the  Code  of  Practice  and  undertake  to  treat  all
applicants for positions fairly. We undertake not  to discriminate unfairly against
any  subject  of  a  criminal  record  check  on  the  basis  of  a  conviction  or  other
information revealed.

Anti-Slavery International
The Foundry
17 Oval Way
London
SE11 5RR
Tel: +44 (0)207 501 8920

UK Registered Charity No.1049160