Head of Operations (Commercial Venue Hire, maternity cover)

Somerset House

The Head of Operations (Commercial Venue Hire, maternity cover) sits in the wider Commercial Venue Hire team and is responsible for leading the operational delivery of bespoke events, activations and filming. They will manage the Commercial Operations team to deliver outstanding client experiences, optimise processes and maximise profits. They will be proactive, strategic, and successful in delivering commercial hires on site, alongside Somerset House’s cultural programme and resident community. This role will work collaboratively with the Head of Commercial Sales to ensure a seamless customer journey for all Venue Hire clients, as well as with the wider Commercial Heads to ensure an aligned approach to the delivery of all commercial activity onsite.

We are looking for a self-motivated individual who thrives working in a fast-paced environment. The ideal candidate will have experience of managing a range of events in a unique venue, a passion for the creative industries and a keen eye for detail, together with demonstrable communication and organisational skills, and the proven ability to think holistically.
 
Somerset House offers 12 blank canvas event spaces, including indoor and outdoor spaces suitable for staging events of all styles and sizes – ranging in capacity from 10 to 3,000.  The Commercial Venue Hire Team, comprising of two teams – Sales & Operations, are responsible for managing all bespoke commercial hires at Somerset House, ranging from drinks receptions and Christmas parties to fashion shows, film shoots and brand activations.