Head of Fundraising Operations Teach First is a charity that believes education is the most powerful tool to help a child fulfil their potential. We find and train teachers to work in the schools that need them most, we equip school leaders with evidence-led training, we support local teacher training providers, and we plug education leaders into supportive professional networks. We are a community, working within the classroom and beyond, to bring an end to educational inequality. Because a child's future shouldn't depend on their postcode. making throughout the year by leading on internal and external analysis on fundraising trends, research and analysis. • Identifying opportunities to develop our current donor portfolio and supporting fundraising teams in new business development through supporter insight and analysis. • Champion and ensure best practice monitoring and evaluation of fundraising performance, including working with teams to set, track and report on KPIs. The role The rundown: The Fundraising Operations Team is critical to the overall success of the Fundraising Depart- ment. Leading the provision of data and insight to senior stakeholders, identifying trends in fundraising and instigating and implementing key processes are some of the ways you and your team will support the Fundraising Department to grow voluntary income. You will lead on fundraising operations, data management, reporting, compliance and financial processes for the Fundraising Department. You will work as a member of the Fundrais- ing Leadership team, shaping and delivering the depart- mental strategy. You will thrive in a fast-paced environ- ment that gives you the opportunity to be creative and grow. The detail: day-to-day work • Strategically lead on the creation and development of fundraising data and insight needed to inform and influence our department strategy . • Proactively support the Director of Fundraising and the Fundraising Leadership Team in strategic decision • Play an active role as a member of the Fundraising Leadership Team, tackling challenges together, finding ways to innovate, and taking the lead on projects that affect the whole department. You’ll take ownership for: • Leading the Fundraising Operations team, creating a powerhouse of mission-critical roles for the Fundraising department (prospect research, proposal writing, data and financial analysis). Leading the forecasting process throughout the year, supporting the Director of Fund- raising to identify risks and opportunities in the portfolio • Maintaining a close working relationship with Finance, ensuring fundraisers have all the financial tools necessary to fundraise effectively . Also Chairing the monthly finance review meetings, and complete monthly and quarterly fundraising performance reports for internal and external stakeholders. • Overseeing the development of robust due diligence policies and procedures to ensure all necessary finance and legal controls are in place and to ensure that all voluntary and commercial income is treated appropri- ately. • Proactively design, deliver and improve fundraising operations through collaboration in order to address business need 1 • Other senior stakeholders such as the Executive Directors group. More info on how the role fits in with the rest of the team and charity: You’ll report to: Executive Director of Fundraising This position is a level 4 role. Take a look at our role levels and where you’ll fit in. About you The Essentials: make sure you demonstrate these in your application. Even if you think you don't quite tick all the boxes we want to hear from you. • Experience using Salesforce or a similar CRM database to retain and report on fundraising perfor- mance. • Proven experience of leading a Fundraising Opera- tions team, or highly relevant alternative experience and working in conjunction with other peer leaders in a collaborative and effective manner. • You’ll have excellent communication and relationship management skills, with the ability to convey complex information to a range of stakeholders and influence at a senior level • An understanding of the fundraising landscape, especially fundraising regulation, and its implications for our work. • Proven ability to manage, report on and deliver multiple projects or workstreams simultaneous- ly, with a large group of internal and external stakeholders. The nice to haves: we want to hear from you even if you can’t demonstrate these yet. We’re looking for potential, so tell us about what you can bring to the role. • Experience of working across functions to identify and deliver shared objectives and targets • Experience using PowerBI or similar management information tools. • You should have a commitment to and knowledge of advancing diversity and inclusion. The main responsibilities of this role are described here. As our needs as a charity change, we may need to make reasonable changes from time to time. We succeed when we work together. Here’s who you’ll be working with regularly: • The Director of Fundraising and the Fundraising Leadership Team: Heads of Major Gifts, Corporate Partnerships and Fundraising Events and Engage- ment. • Your direct reports; Senior Fundraising Operations Manager (soon to be recruited), Prospect Research & Insights Officer and Proposal Writer. The team will also be expanding to include a Fundraising Operations Coordinator once this role is in post. • Finance Director and Fundraising Finance Business Partner. More about working for us There’s lots of great stuff about working here. For full details pop over to our webpages. Our culture: We live by our principles. They underpin our culture and identity. And inform everything we do. Find our more about our cultural principles Diversity and inclusion: We want to be a place where everyone can perform, learn and contribute with the confidence to be themselves. We particularly welcome applications from candidates who are disabled; Black, Asian or Minority Ethnic; Lesbian, Gay, Bi, Trans including non-binary, and related communities; and candidates whose socio-economic background reflects that of the pupils we work with. We’re committed to better representing the communities we serve. Find out more about what we’re doing to improve our diversity and inclusion. This role is suitable for agile and flexible working Our agile way of working gives you flexibility. Need to start late, finish early or fancy a change of scenery? That’s fine, our Agile Working policy focuses on what you achieve, not presenteeism. If you need a set and regular working pattern to support your life have a chat with us about flexible working options. Over 100 of us already have a flexible working agreement, with more than 70 different working patterns in place. We’re ready to hear your request. Find out more via our flexible working policy on our webpages. Our benefits: Our mission is critical and the work’s important, but so’s your life. We’ve put together a benefits package that means you can live and work well. Find out more on our Working at Teach First webpages. Registered charity no 1098294 3