Head of Assets

HEAD OF ASSETS
Recruitment Pack

Welcome
to DPHA

Dear Candidate,

Thank  you  for  your  interest  in  joining  us  at  Dalmuir  Park.  This  is  a
genuinely  exciting  moment  in  our  organisation’s  journey,  and  I’m
delighted that you are considering becoming part of it.

We are entering a new chapter - one shaped by fresh leadership, renewed ambition,
and a clear commitment to strengthening the services we provide for our tenants
and  community.  With  our  new  Chief  Executive  joining  in  March  2026,  this  year
marks  the  beginning  of  an  important  phase  of  growth  and  transformation.  Their
arrival brings an opportunity to build on our strong foundations while opening the
door to new ideas, new approaches, and new ways of working.

As part of our recent restructure, we are introducing two parallel leadership roles: a Head of Housing
and a Head of Assets. This model is designed to bring clarity, balance and strategic focus across
our core services, and the Head of Assets will play a central role in shaping how we deliver in the
years ahead. You will work closely alongside the Head of Housing, forming a key partnership at the
heart of a collaborative, supportive and forward‑thinking Leadership Team.

This role offers the rare chance not only to lead an important service area, but to shape it. You will
join  us  at  a  time  when  there  is  genuine  scope  to  influence  how  asset  management,  investment
planning and service delivery evolve over the long term. Working directly with the incoming Chief
Executive, you will help refine and embed the role - bringing your experience, insight and ambition
to a space where your contribution will truly matter.

Whether you are stepping into your first senior leadership position or bringing established expertise
to a people‑centred organisation where your decisions will have immediate, meaningful impact, we
believe this is an exceptional opportunity. At Dalmuir Park, you will find committed colleagues, strong
values, and a workplace culture grounded in respect, support and shared purpose.

I hope you enjoy learning more about us, and that you feel inspired by what you read. If you share
our belief in collaboration, integrity and continuous improvement - and are excited by the chance to
shape the future of our services - we would be delighted to receive your application.

Warm regards,

Richard Fairley
Head of People and Culture

About Us

Dalmuir Park is a community Housing Association
based in the heart of the Dalmuir area, West
Dunbartonshire. We currently own and manage 690
homes across the local area including 2 sheltered
housing complexes. We are also a registered
property factor and provide factoring services to
154 owners.

Our talented organisation, made up of
approximately 35 team members, is split across
the areas of Customer Services, Finance &
Corporate Services, Sheltered Housing and
Out-of-School Care. As such, we have 3 main
workplace locations including our office in the
historic Beardmore House.

We hold a strong track record in creating
positive relationships with our customers and
our local community, but we have ambitions
plans to develop as an organisation. In order to
continue providing high quality services which
exceed expectations, we are encouraging our
people to embrace technology, challenge the
status quo and be innovative in their roles.

Our office and other locations are ideally situated
on the western side of Glasgow, only a short drive
from the Erskine Bridge. We have excellent public
transport links to all our locations in being positioned
along the main bus route and a short walk from
Dalmuir train station.

Values

CUSTOMER FOCUSED - Empowering our people and customers to fulfil their
potential. Customers are at the centre of our business decision-making process.

COMMITTED - Taking responsibility for our decisions and actions. We always do what
needs to be done and we think carefully about every penny we spend.

COMMUNITY BASED - Understanding the needs and aspirations of others and mindful
of our impact on people, communities, and the environment in everything that we do.

CARING - Ensuring that we help our customers feel listened to and safe and secure at
home and in.

Why Join Us?

We are proud to be an Investors in People
Gold status employer, underlying our
commitment to placing our people at the
heart of everything we do. As an employer
of choice in our local community, there
is no better time to be joining DPHA as
we continue to thrive with our five-year
business plan of growth and evolution.

One of our strategic objectives between
2024-29 is to “invest in our people
to develop their talents and raise our
performance”. We are ready to invest in
individuals who are willing, ready to learn
and hold a passion for what they do. We want
energy and enthusiasm to help elevate DPHA
and in return, we believe we can offer you a
development journey worth consideration.

The successful candidate will join an experienced
team of people, many of whom have developed
their career with DPHA across several years.

People Benefits

Our workplace culture is built upon a foundation of employee health wellbeing. Ensuring that
everyone at DPHA achieves a healthy work-life balance has been crucial to our success in recent
times and we are committed to maintaining that. Whilst we consider this to be a vital benefit of
joining us, some others perks are listed as follows:

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Health and Wellbeing Initiatives

Social and Community Events

Learning and Development Culture

Counselling Service

Pension Contribution of 12%

Family Friendly Policies

Flexible/Hybrid Working Options

Professional Membership Fees

Enhanced Annual Leave

Salary Sacrifice Scheme

Role Details

Salary: £58,052 - £61,206 (SM2-SM4)

Contract: Permanent; Full-Time

Hours: 35 hours per week

The Role

•  Your core place of work will be at Beardmore House, 631 Dumbarton Rd, Dalmuir, Clydebank

G81 4EU, with the option to work remotely.

•  Annual leave entitlement of 8 weeks (pro-rata) split between 25 annual leave days and 15

public holiday days.

The Team

•  You will head up the Assets team, consisting of two Assets Officers with support from a Senior

Customer Services Advisor and Customer Services Advisor.

•  The postholder is also a key member of the leadership team working alongside the Chief
Executive, Head of Finance & Corporate Services/Depute Chief Executive, Head of
Housing, Head of Care Services and Head of People and Culture.

The Rest

•  All appointments are subject to satisfactory reference
checks, Disclosure Scotland checks and a six-month
probationary period.

•  You will be automatically enrolled into the
Scottish Housing Association’s Pension
Scheme (SHAPS) providing you meet the
auto-enrolment criteria. This is a defined
contribution pension.

Job Description

ROLE DETAILS

Job Title:  Head of Assets

Service Area:

Assets and Property Services

Based:

Beardmore House

Report to:

Chief Executive

Grade:

Grade 9: SM2-4

Salary:

£58,052 - £61,206

ROLE SUMMARY
As  a  member of  the  Leadership  Team, the Head  of  Assets  provides  strategic and  operational
leadership for the Association’s assets and property services, ensuring that homes and related
assets  are  managed  safely,  sustainably,  and  in a manner  that delivers excellent outcomes  for
tenants and communities.

Reporting  directly  to  the  Chief  Executive,  the  postholder  translates  the  Association’s  vision,
values,  Business  Plan,  and  strategic  objectives  into  effective  asset  management  strategies,
operational  plans,  and  performance  frameworks.  They  provide  professional  assurance  to  the
Chief Executive and the Board on asset performance, statutory compliance, risk management,
and value for money.

The postholder leads a small professional team and works collaboratively with fellow members of
the Leadership Team, particularly the Head of Housing, to ensure a joined-up approach to service
delivery,  continuous  improvement,  and  organisational  performance.  Acting  as  a  senior
ambassador, they  represent  the  organisation  in  asset-related  matters with  tenants,  regulators,
partners, and the wider housing sector.

ROLE RESPONSIBILITIES
Strategic Leadership

•  Lead the development, implementation, and review of the Association’s Asset

Management strategy, ensuring alignment with the Business Plan and organisational
vision.

•  Contribute to the development of the Business Plan and other key strategic documents.

•  Advise the Chief Executive and Board on asset performance, compliance, sustainability,

investment priorities, and risk management.

•  Translate strategic objectives into operational plans with clear deliverables,

responsibilities, and KPIs.

•  Monitor and report progress against strategic objectives and investment programmes,

recommending corrective action.

•

Identify and promote innovation opportunities to improve asset management, service
delivery, and tenant outcomes.

•  Champion digital systems and data-led decision-making within asset services.

Asset Management and Investment

•  Maintain a comprehensive understanding of asset condition, performance, and lifecycle through

stock condition surveys, financial projections and data management.

•  Lead planning and delivery of planned maintenance, component replacement, and capital

investment programmes.

•  Ensure investment planning supports statutory standards, SHQS, Social Housing Net Zero

Standard, Scottish Government’s net zero ambitions, and fuel poverty reduction.

•  Oversee option appraisal, disposal, and acquisition recommendations aligned with the Business

Plan.

•  Work collaboratively to ensure effective coordination of activity relating to empty homes, re‑let

standards, and property readiness, supporting a seamless approach across Housing and Asset
services.

•  Ensure tenants and factored owners are informed and engaged regarding major works, repairs,

and investment programmes.

Repairs, Maintenance and Contract Management

•  Lead responsive repairs and cyclical maintenance services, ensuring high-quality, customer-

focused delivery.

•  Oversee procurement, tendering, and contract management, ensuring compliance with

regulations and governance standards.

•  Establish contractor performance frameworks and monitor against agreed KPIs, quality

standards, and value for money.

•  Work collaboratively with Head of Housing to ensure coordinated service delivery and tenant

communication.

Compliance and Health & Safety

•  Hold overall responsibility for statutory and regulatory compliance, including gas, electrical, fire

safety, asbestos, legionella, damp and mould and other building safety requirements.

•  Act as senior responsible officer for property health and safety, providing assurance to the Chief

Executive and Board.

•  Maintain an up-to-date asset risk register and contribute to business continuity planning.

•  Ensure robust policies, procedures, systems, audits, and insurance coverage to manage

compliance and risk effectively.

People Leadership & Development

•  Directly manage the asset services team, providing leadership, coaching, and performance

management.

•  Foster a culture of accountability, collaboration, service excellence, and continuous

improvement.

•

Identify skills gaps and development needs, ensuring staff are appropriately trained and
supported.

•  Lead recruitment, onboarding, and induction of asset services staff.

•  Promote effective cross-team working and effective communication with all other teams.

Governance and Risk

•  Maintain a thorough understanding of legislation, regulatory guidance, and best practice

relating to asset management and building safety.

•  Ensure asset related policies and procedures are current, accessible and compliant.

•  Prepare reports for the Board, Sub-Committees, and regulators on asset performance,

compliance, risk, and improvement plans.

•  Proactively identify and mitigate operational and strategic risks associated with assets.

•  Ensure high-quality data management and compliance with information governance

requirements.

Financial and Resource Management

•  Take accountability for asset services budgets, ensuring financial control, value for money,

and sustainability.

•  Contribute to business planning, rent setting, and long-term financial forecasting through

robust asset investment planning.

•  Oversee procurement and contracts for asset management-related services to ensure quality,

compliance, and value for money.

•  Monitor expenditure against budgets, highlight variances, and recommend corrective action.

•  Support development of business cases for capital investment, retrofit, and service

improvement projects.

Partnerships and External Engagement

•  Build and maintain effective relationships with contractors, consultants, local authorities,

regulators, and sector bodies.

•  Represent the Association externally on asset-related matters, including at partnership groups

and sector networks.

•  Collaborate with partners to support innovation, sustainability, and continuous improvement

across asset services.

Other

•  While this job description outlines the main areas of responsibility, no job description can

cover every eventuality. As such you will be expected to offer flexibility, and a willingness as
may reasonably be required to successfully fulfil the role and respond to the dynamic and
changing needs of the organisation.

•  Any other relevant duties as agreed by the Chief Executive.

Person Specification

ROLE DETAILS

Job Title:  Head of Assets

Service Area:

Assets and Property Services

Based:

Beardmore House

Report to:

Chief Executive

Grade:

Grade 9: SM2-4

Salary:

£58,052 - £61,206

QUALIFICATIONS

Essential  Desirable

Degree-level qualification or equivalent professional experience in
building surveying, property management, construction, engineering, or
related field
Recognised professional qualification in asset/property management,
✓
surveying, or building safety (e.g., RICS, CIOB, or equivalent)
Chartered membership of relevant professional body (e.g., RICS, CIOB)  ✓

✓

Leadership or management qualification (e.g., ILM, CMI, or equivalent)

✓

EXPERIENCE/KNOWLEDGE

Substantial experience in asset management, property services, or
building maintenance within a social housing or public sector
environment
Proven track record in leading responsive repairs, planned maintenance,
and capital investment programmes
Experience of strategic and operational leadership, including people
management, budget accountability, and performance oversight
Comprehensive knowledge of Scottish building safety legislation, health
and safety regulations, and statutory compliance requirements (gas,
electrical, fire, asbestos, legionella)
Experience preparing reports and providing professional assurance to
Boards, Committees, and regulators
Experience of contract management, procurement, and contractor
performance monitoring

Knowledge of housing standards, SHQS, EESSH2, net zero objectives,
and sustainability initiatives
Experience of digital asset management systems, data-led decision
making, or service transformation
Understanding of partnership working, risk management, and business
continuity planning

Essential  Desirable

✓

✓
✓

✓

✓
✓

✓

✓
✓

SKILLS/QUALITIES

Essential  Desirable

Highly organised, resilient, and able to prioritise competing demands

Strong strategic, leadership, and people management skills, with ability
to motivate and develop teams
Excellent communication, negotiation, and influencing skills for internal
and external stakeholders

✓
✓
✓
✓
  ✓
  ✓
Analytical, with strong problem-solving, reporting, and presentation skills    ✓

Commitment to customer-focused, inclusive, and tenant-centred asset
services

Confident external ambassador for the organisation, representing the
Association in partnerships, networks, and sector forums

Strong financial management, budgeting, and resource planning skills

How to Apply

To apply for this opportunity, please submit
your CV and a covering letter detailing how
you meet the essential criteria for the role to
recruitment@dpha.org.uk.

Your covering letter should highlight your
relevant skills, experience, and what attracts
you to joining Dalmuir Park Housing
Association at this exciting stage in our
journey.

The closing date for applications is 12pm on
Monday 23rd March 2026.

After the closing date, all applications will be
reviewed against the essential criteria.
Shortlisted candidates will be contacted directly
and invited to attend an interview with a panel
consisting of the Chief Executive, Depute Chief
Executive, Head of People and Culture, and a
DPHA Board Member.

It is anticipated that interviews will be held the
week commencing 6th April 2026.

Thank you and good luck with
your application.

Equality, Diversity and Inclusion

We are committed to building a diverse and inclusive workforce that reflects the community we
serve.  As  an  equal  opportunities  employer,  we  welcome  applications  from  all  individuals,
regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy
and maternity, race, religion or belief, sex or sexual orientation.

We are proud to promote fairness, dignity, and respect for all. Should you require adjustments
to submit your application, or at any stage of the recruitment process, please do not hesitate to
contact recruitment@dpha.org.uk or call us on 0141 952 2447.