Handyperson

AGE UK WALTHAM FOREST

JOB DESCRIPTION:

Job Title:
Salary:
Hours:
Responsible to:  Community services manager
Based at:

Handyperson
£16/hour
Mon-Fri; zero hours contract

Remote working

Job purpose:

You will provide a reliable, friendly handyperson service with an emphasis on
home maintenance and gardening. You will undertake minor tasks including:
mowing lawn & garden tidying; plumbing repairs, unblocking sinks, putting up
shelves, installing grab rails, changing light fittings, small areas of painting or
grouting, fitting window locks, and assembling small items of furniture.

This is one of Age UK Waltham Forest’s high quality, paid-for services to help
older people live safely in their own homes, enabling them to remain as
independent as possible.

Key Responsibilities.

•  To carry out required repairs to a high standard and cost-effective work

scheduling.

•  To order and obtain any materials where necessary.
•  To complete the task in a professional manner with good communication to

ensure that the client is confident with the work being done.

•  To record fully any incidents, accidents and concerns relating to safety issues,

to the services manager.

•  To maintain clear and accurate records of each job to give to the client and

the services manager.

•  To carry out basic administration including collection of fees using card

machine, recording payments and giving a receipt.

•  Make referrals to Age UK Waltham Forest colleagues and other appropriate

agencies and organisations for specialist support where needed.

•  To ensure your own equipment is in good working condition with regular

safety checks.

Please download an application form and full job description from the Age UK
Waltham Forest website - https://www.ageuk.org.uk/walthamforest/about-us/work-for-us/

Job Type: Zero hours contract

Salary: £16.00 per hour

PERSON SPECIFICATION Competencies

EXPERIENCE:

Essential  /
Desirable

Experience of delivering low-level home maintenance
including minor plumbing, electrical and construction tasks
Experience in delivering to a high customer service standard   E
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Understanding of the principles of confidentiality and data
protection in relation to client information and records
Understanding of safeguarding procedures
Understanding of equality and diversity with a commitment
to providing equality of opportunity for all.

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PERSONAL SKILLS AND ABILITIES:
Understanding of home maintenance and limitations of the
handyperson service
Sensitivity and compassion when working in the homes of
older people
Ability to carry out basic risk assessments
Good self-presentation and communication
Ability to establish rapport quickly with service users
Good level of spoken and written English
Being reliable, trustworthy and punctual
Good organisational and record-keeping skills including form
filling and basic reports
Flexibility in response to individual needs.
Full clean driving licence and own transport
Owning well-maintained selection of tools

LEGAL REQUIREMENTS
Enhanced DBS check (arranged before start in role)

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E
D

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