General Assistant – Housekeeper

 St Columba’s House

Job Description

Job Title:

General Assistant – Housekeeper

Accountable to:

Catering Manager

Salary:

£12.50 per hour

Line Manager:

Catering Manager

Liaises with:

Working closely with other members of the Catering, Housekeeping and
Front of House Administration team,

Hours:

20 hours per week worked daytimes (usually between 9.30am to 2.30pm)
and to a rota for 4 out of 5 days. Additional hours may be available.

Additional flexibility may be required to cover holiday or sickness absences
and busy periods in the house. Additional hours could be taken on a TOIL
basis or overtime at the discretion of the catering manager.

Annual holiday entitlement is 28 days pro rata.

Job purpose:

To ensure St Columba’s House is clean and tidy and guests experience good
food service and facilities.

About St Columba’s House:

St Columba’s House is a Christian retreat and conference centre in Woking, Surrey. We have 23
bedrooms and 10 meeting rooms including 2 chapels. We welcome a range of guests, both
residential and day groups. We provide on site prepared, home cooked, catering for all meals. We
have a small, friendly staff team who work closely together to give our guests a high quality
experience.

Person Specification:
•  Team player
•  Warm, approachable demeanour
•  Clean and tidy with a pride in doing a job well
•  Hard working and efficient
•  Professional approach
•  Able to interact with guests in a presentable and warm manner
•  Able to work well without close supervision
•  Good verbal communicator
•  Ability to identify jobs which need doing and prioritise them appropriately

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Key tasks:

1.  Housekeeping

•  Ensuring the communal areas of the house are kept clean and tidy to a high standard

at all times.
•
Inspect all facilities daily to ensure readiness for guests.
•  Ensure meeting rooms are clean and set up to clients’ needs.
•  Ensuring bedrooms are changed to a high standard in a timely manner
•  Communicating with Front of House and other staff to ensure that the right rooms

for guests are prioritised.

•  Undertaking regular deep cleaning as required.
•  Clean offices on a regular rota.
•

Identify repair needs and work with relevant staff to ensure that they are remedied.

2.  Catering

•  Clean up after meals both in the dining room and the kitchen.
•  Ensure the kitchen is cleaned to a high standard at all times
•  Shared responsibility for record keeping to ensure temperatures of fridges and

freezers are recorded on a daily basis.

•  Ensuring foyer area is always supplied with coffee and tea facilities
•  Setting tables.
•  Serving food to guests.
•  Setting out continental breakfasts in advance for overnight staff to serve to guests
•  Ensure that food service is done within safety guidelines at all times.
•  Achieve food safety level 2 certification (training provided).

3.  Health and safety

•  Be aware of legal requirements concerning health and safety.  All members of staff
have a responsibility to take reasonable care of the health and safety of themselves
and others who may be affected by their actions or omissions.

•  Perform and record weekly water safety processes.
•  Perform regular descaling of taps, kettles, etc in line with legionella safety guidance.
•  Attend health and safety, food handling, legionella awareness, COSSH and fire

training (training provided by the Charity).

4.  Other tasks

•  Liaising with the catering manager on available shifts for rota planning.
•  Any other appropriate tasks that may from time to time be delegated by the Catering

Manager.

•  Provide cover for other staff during holidays and sickness.
•  This role may involve lone working occasionally. The charity’s lone working policy

must be followed when lone working.

St Columba’s House is owned by the charity, St Peter’s Charity registered charity number 1177879 and a company
limited by guarantee registered in England number 11142467
September 2025

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