Fundraising Support and Admin Officer

ENTERPRISE HOUSE • BASSINGBOURN ROAD • STANSTED • ESSEX • CM24 1QW • UK

Position:

Fundraising Support and Admin Officer (Ref: AMMF-FASO)

Type:

Full time / 1-yr Maternity Cover – office-based position (37.5 hrs per week)
Applications for a four day week will be considered (Monday, Tuesday, Thursday and Friday),
with salary offered on a pro rata basis.

Location:

AMMF at Enterprise House, Stansted, CM24 1QW

Salary:

£32,347.00 (full time equivalent)

To apply:

Please send your CV and a covering letter (maximum 500 words) explaining how your
skills and experience meet the requirements of the role of Fundraising Support and
Admin Officer to: recruitment@ammf.org.uk

Closing Date:  Monday 16 March 2026

Please note, all submissions will be checked for the use of AI.  For guidance, please see:
https://ammf.org.uk/vacancies/

Job Description
AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into
cholangiocarcinoma (bile duct cancer).  The charity works closely throughout the UK with clinicians,
healthcare professionals, researchers, policy makers, patients and their carers, as well as actively
collaborating across Europe and globally.

The role of the Fundraising Support and Admin Officer is to deliver high quality, responsive
fundraising support across all areas of fundraising, and to drive forward AMMF’s fundraising
activities, strategy and relationship development with supporters and funding partners, including the
development and use of social media, and Microsoft Office, to achieve this.

It is expected the Fundraising Support and Admin Officer will develop an understanding of AMMF’s
aims and objectives and its policies and procedures.

Tasks and Responsibilities:

1.  Successfully co-ordinate and manage all fundraising activities – which include individual
giving, digital fundraising, events, In Memory, legacy giving and online shop sales.

2.  Support all aspects of contact with AMMF’s supporters and fundraisers, via social media

platforms, the discussion groups and forums, email, including e-shots, mail and telephone.

3.  Manage and maintain the fundraisers’ events diary.

4.  Develop, maintain and manage a comprehensive database of supporters and fundraisers

using a CRM system.

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5.  Manage and record all information relating to fundraisers’ activities, results and income,

including recording Gift Aid.

6.  Record, reconcile and provide accurate financial information to the CEO and trustees as

required.

7.

Identify and progress fundraising opportunities to generate sustainable income.

8.  Support the Head of Events and Campaigns with the delivery of fundraising campaigns,

ensuring they are cost effective and maximise income.

9.  Support the development of a fundraising and communication strategy.

10. Manage all aspects of the charity’s online shop.

11. Attend external AMMF networking, partner and fundraising events when required.

12. Attend the annual AMMF conference and fulfil duties as required.

13. Produce ad hoc reports to support senior management team as and when required.

14. Carry out projects and/or any ad hoc tasks as required by the CEO and Head of Events and

Campaigns.

General:

1.  Effectively communicate internally and externally, providing a professional and courteous

service at all times.

2.  Support team members, fundraisers, supporters and volunteers to be as effective as possible

in their work for AMMF.

3.  To be prepared to work flexibly, when required, to best meet the needs of the charity.

4.  To participate in team meetings, training courses, events, and e-learning where

required/appropriate.

5.  Ensure that all administration associated with this role is delivered promptly, with particular
focus on database management and communication with fundraisers and supporters.

6.  Ensure all activities and actions comply with the General Data Protection Regulation (GDPR)

and relevant charity Codes of Practice.

Person Specification:
Essential criteria

1.  Previous experience and understanding of working within the charity sector and, in

particular, of fundraising using a range of techniques including social media, and knowledge
of fundraising platforms such as Justgiving, Enthuse, Benevity, Charities Trust, Much Loved,
CAF.

2.  Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with

emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social
media platforms, Facebook, X, LinkedIn, Instagram, Bluesky, and Hootsuite.

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3.  Excellent organisational and time management skills.

4.  To be sensitive to the areas of work AMMF is involved in.

5.  Ability to motivate and enthuse colleagues, fundraisers and supporters.

6.  Willing and able to work outside usual office hours to support external events where, when

and if required.

7.  Current driving license and access to /use of a vehicle (useful not essential).

8.  To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.

Benefits:
Annual leave: 31 days including Bank Holidays
Pension
On-site parking

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