Coordinator
About us
Teach First is a charity that understands that for a child growing up in poverty, all too often their future is already written. We know that education can flip the script. We find and train teachers to work in the schools that need them most, we equip school leaders with evidence-led training, we support local teacher training providers, and we plug education leaders into supportive professional networks. We’re at the centre of a movement, rewriting the future within the classroom and beyond, ensuring every child, no matter their background, gets the opportunities they need to thrive
About the team
This role sits within the Fundraising Operations team, whose purpose is to enable the wider Fundraising directorate to achieve its income targets through effective systems, processes, and insight.
The team is part of the Fundraising directorate, which works with mission-aligned funders to generate voluntary income in support of Teach First’s work. By bringing together income-generating teams across Corporate Partnerships, Trusts & Foundations, and Philanthropy, alongside a dedicated Operations function, the directorate ensures that fundraising activity is compliant, data-driven, and delivers sustainable impact.
About the role
The Fundraising Operations Coordinator is critical to ensuring we deliver operational excellence across our fundraising activities. This will include donor stewardship communications cross-departmental administrative support and efficient financial processing.
In this role you will:
• Provide effective administrative support to the whole Fundraising department including preparing meeting agendas and taking and sharing meeting notes.
Undertake financial processing and reconciliation of donations and you will keep Salesforce (our Customer Relationship Management database) up to date so we can see how much money we have raised
• Support continuous improvement of Fundraising Operations processes and guidance
Co-ordinate cross-departmental internal communications and be responsible for checking and cascading queries which come into the team via the shared inboxes.
• Champion Salesforce best practice
• Support the team with Due Diligence checks as required
• Support income generation through prospect identification and qualification
Undertake daily identification of income from the bank statement and third-party platforms, updating donor records on Salesforce and Partnership Managers accordingly
• Raise invoices and Purchase Orders for the Department
• Support teams to ensure Salesforce is accurate and monthly income reconciliation updates are made promptly
• Preparation of information for Gift Aid Claims (minimum 2 per year)
You will report into:
• Head of Fundraising Operations
You will work closely with:
• Fundraising Operations Officer
Wider Fundraising Department including Head of Trust and Foundations and Philanthropy and Head of Corporate
• Fundraising Finance Business Partner
About you
To be successful in this role you will be able to demonstrate the following skills, knowledge and experience.
Excellent attention to detail and data accuracy demonstrated through consistently producing accurate work, and complete and reliable records
Strong administrative and organisational skills, with experience of documenting and managing task on time
Proficient with Microsoft (Excel, Word, Outlook) with experience of producing clear documentation
• Ability to communicate clearly in writing and verbally, adapting style and tone to suit different audiences and purposes.
Strong time management skills and capability of managing a busy workload and competing priorities
• Experience using Salesforce, or other CRM systems
At Teach First, we’re committed to building a diverse, high‑performing team. We particularly welcome applications from candidates from underrepresented groups; and whose socioeconomic background reflects that of the pupils we work with.
If you’re excited about this role but don’t tick every box, we still encourage you to apply. You may be exactly what we’re looking for — for this role or another.
Working for us
At Teach First, we want you to thrive because when you’re at your best, our mission moves forward. We offer pay, benefits and flexibility that support your wellbeing, and in return we ask you to bring your energy, commitment and passion to helping every child reach their potential. Find out more
Our culture: We live by our values. They underpin our culture and identity. And inform everything we do.
• Purpose: Ending educational disadvantage guides us - We stay focused on our mission and strive to get better every day.
Community: We are a movement for change - Together we are stronger, we support and learn from one another, working with and through the diverse communities we serve.
• Bravery: Change requires courage - We take bold risks and aren’t afraid to try, fail and learn in pursuit of our vision.
• Innovation: We will succeed through new ideas - We are restless for impact and creative with our solutions.
Diversity and inclusion: We want to be a place where everyone can perform, learn and contribute with the confidence to be themselves. We are passionate about building a work force that reflects the community we serve, and our employees are expected to contribute to advancing diversity and inclusion within the charity. Find out more
Safeguarding: Safeguarding children is at the heart of our work and a non‑negotiable part of every role at Teach First. All colleagues must complete a Disclosure and Barring Service (DBS) check before starting. We follow safer recruitment practices and expect our employees to share our commitment to keeping children safe.
Agile working: Our agile way of working gives you flexibility. Need to start late or finish early? Our Agile Working policy focuses on outcomes, not presenteeism. Find out more
Flexible Working: We are happy to consider flexible work patterns for our roles where they align with the needs of the charity. So, if you want to discuss a set and regular working pattern, let us know in your application. Find out more