Fundraising Assistant
EDWARD'S TRUST LTD
20,000 per year (pro rata)
Edgbaston, Birmingham
Full-time
1
[This page is intentionally blank]
2
3
[This page is intentionally blank]
4
Fundraising Assistant
Fundraising Assistant
Fundraising leadership team
Office Based in Edgbaston, Birmingham
30 hours (flexible work available with hours to be agreed, office based and due
to the nature of the role, there will be occasional out of hours work)
£20,000 (FTE £25,000)
24 days pro rata plus bank holidays
Permanent (6 month probationary period)
Job title:
Responsible to:
Place of work:
Hours:
Salary:
Benefits:
Length of contract:
About Edward’s Trust
Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and
parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and
holistic support for complex or prolonged grief. We do not set time limits and the service is completely free.
We do not get Government funding; therefore, we rely on donations to keep this vital service going.
Our Values
RESPECT
We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember
those who have died. Respect is a constant that embraces diversity and uniqueness of experience.
HOPE
A feeling of trust in tomorrow. We embody, instill, and empower a feeling of trust in tomorrow. Hope is the
hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.
HOLISTIC
Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally,
physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic
approach to bereavement care.
SUPPORT
Enabling with compassion and care. We provide responsive support that is appropriate, relevant, and
meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately
to people facing loss and surviving bereavement.
5
EXCELLENCE
Embracing professional integrity and creative innovation. We are passionate about providing exceptional
services and maintaining the highest standards in all that we do. Excellence is valuing people. We are
committed to driving innovation and change.
Role summary
The Fundraising Assistant role is a vital role for Edward’s Trust’s Fundraising Team. You will be assisting with
all areas of Fundraising from being the first point of call for supporters and volunteers, to support them with
fundraising activities, ensuring they are thanked, and communications are personal and timely. You will be
involved in planning and assisting with the fundraising activity across the team and will have responsibility for
keeping our database and records up to date and ensuring we are compliant.
This is an excellent role if you are looking to start a career in Fundraising, working with the Fundraising
Leadership Team who has over 20 years experience in the third sector. If you are looking for a truly fulfilling
role supporting bereaved children and adults in the West Midlands, this is the role for you.
Key tasks and responsibilities
• Be the first point of contact for supporters, requests and queries relating to fundraising.
• Maintain accurate records of fundraising activity and income and be able to report on basic
fundraising activity and income, including following financial procedures such as scanning
and banking of cheques, timely preparation of thank you letters and updating of the
fundraising database and planning and evaluation documents.
• Maintain the fundraising database, Donorflex, and any other planning documents through
accurate data input and compliance with data processing regulations.
• Process Gift Aid
• Create materials such as posters, tickets, signs, social media posts and campaign emails to
promote fundraising activities as required
• Be responsible for managing, ordering, updating and keeping track of all fundraising
merchandise, leaflets and other equipment for fundraising purposes.
6
• Assist in the running and planning of fundraising campaigns and activities as required.
• Build and maintain effective working relationships with stakeholders at all levels, both
internally and externally
• Provide excellent supporter care to all supporters including service users
• Present supporters with further fundraising opportunities where appropriate
• Assist in identifying potential new supporters such as corporate partners and sponsors.
• Work closely with other members of the Fundraising team to ensure the department’s
objectives are fulfilled.
• To work in a flexible and people focused way, adapting to the needs of the team and charity.
• To participate in meetings and events as appropriate.
The following table shows the criteria that we will be assessing in short-listing applications.
Person Specification
Criteria
Knowledge
Excellent standard of written English and highly numerate
Excellent numeracy skills
Strong planner and organizer with an attention to detail
Excellent Microsoft Office Skills, including Word, Excel and PowerPoint
Experience
Use of a database/CRM system such as Donorflex
Experience of supporting a team with administration
Exceptional Customer service skills
Use of Canva to design posters, social media posts
Worked or volunteered in a charity fundraising team
Developed and improved administrative systems to be more efficient and effective
Experience of working as part of a multi-disciplinary team.
Skills and Qualities
Excellent interpersonal skills with the ability to build and maintain good
relationships with people from a diverse range of backgrounds and ages.
Essential Desirable
X
X
X
X
X
X
X
X
X
X
X
X
7
Evidence of ability to maintain accurate and confidential system of records.
Evidence of ability manage own workload, multitask, use initiative and to work in a
flexible way, independently and as part of an established team.
Good team player and willingness to help others, communicating timeframes and
prioritising tasks for individuals in a collaborative way.
Evidence of excellent written and oral communication skills that can be adapted to
different audiences.
Creative, caring, sensitive and skilled in approach, particularly around
bereavement.
Ability to deal sensitively and diplomatically with people from all levels with a
calm, professional and friendly attitude.
To be committed to on-going professional development and training and to
demonstrate this by attending appropriate courses.
X
X
X
X
X
X
X
Self-motivated, resilient and ability to reflect on the personal impact of your work.
X
8