Fundraising Administrator

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Shaʿbān 1, 1447 | 20 January 2026

Donation Hotline

Job Title: Fundraising Administrator

Reporting to: Director Operations

Salary: Based on knowledge, skills & experience

Hours: Full time 40 hours per week, Monday - Friday
(Flexibility required to work additional hours during peak seasons)

Location: Rochdale, Greater Manchester

Indus Health Network UK, registered with the Charity Commission (1194571), raises awareness of the Indus Hospital & Health Network's contributions in Pakistan. It works with local leaders, corporates, businesses, and supporters to organize fundraising drives, mobilize volunteers, promote community initiatives, and raise donations for healthcare infrastructure, prevention, and treatment. IHN UK supports IHHN for the provision of free-of-cost, quality healthcare irrespective of age, gender, religion, race, and financial status.

IHN UK is seeking an energetic individual to work in a fast-paced environment. The ideal candidate should have a passion for making a difference in the lives of impoverished communities, be willing to go the extra mile, and possess a creative mindset to generate innovative fundraising and communication ideas. This role will involve travel within the UK and participation in various challenges and community events.

Fundraising Support:

• Assist with the planning and delivery of all fundraising events and activities.
• Maintain supplies of fundraising and marketing materials.
• Produce detailed end-of-campaign reports to ensure all important information is documented for future use.

First Point of Contact:

• Handle general enquiries through telephone, letter, email, and social media.
• Conduct engagement calls to thank, inspire, and enhance the supporter journey.

Data & Donation Management:

• Create and update supporter records accurately on the fundraising CRM.
• Take donations over the phone and accurately update the CRM.
• Produce periodic donation reports and analysis for senior management.

Post Event Support:

• Log all information from donation forms to the CRM, deposit collected funds promptly, and generate acknowledgements.
• Follow up on donation pledges and create timelines.

Content Production:

• Produce and assess written and verbal responses, ensuring messages are inspiring and engaging.
• Help produce and update the charity website, social media channels and newsletters.

Volunteer Support:

• Assist with tasks related to recruiting, training, and managing community fundraising volunteers.

Promote Gift Aid:

• Maximise opportunities to promote Gift Aid and contact preferences, sharing the impact of the charity.

Compliance:

• Ensure compliance with Gift Aid, data consent, data protection regulations, and other policies.

Ad Hoc Duties:

• Perform other tasks as directed by senior management.

• Follow all service standards, policies, and procedures of the charity.
• Ensure client information remains confidential and comply with data protection regulations.
• Take responsibility for personal learning/development and support others' growth.
• Organise workload effectively, ensuring accuracy and meeting deadlines.

• Educated to degree level (or relevant experience as a valid alternative).
• Willingness to take ownership of administrative tasks.
• Knowledge of marketing, event management, fundraising and charity sector desirable.
• Legal right to live and work in the UK.
• Ability to understand and speak Urdu is desired.

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