St Cedd’s School

Job Description

Job Title:

Front Office Administrator (09:15 – 17:15)

Responsible to:

Bursar

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Ensure the smooth running of the Front Office, keeping it tidy, and maintaining an ambience
of quiet professionalism and warm welcome.
Answer incoming telephone calls, and deal with queries and enquiries from parents, visitors
and pupils arriving at the Front Office.
Continue with the work started by the morning Front Office member of staff if required.
Follow up any absences/queries noted on the afternoon register and update registers as
required, calling home to check pupil absences as required.
Check afternoon registers and follow up accordingly.

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•  Deal with uncollected pupils, contacting parents/sending to TLC as appropriate.
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•  Update parent addresses and telephone numbers using Engage and advise Bursary of new

Provide secretarial support to SLT.
Proof reading function for whole school.
Edit, save and distribute Pre-School News and Reception News.
Send messages to School community as required.

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contact details.
Amend, upload, print off and distribute academic reports.
Assist parents in making Parents’ Evening bookings if needed, print off the appointment
schedules and distribute/help set-up ready for the meetings.
Type correspondence, photocopy letters and paperwork, and distribute via pigeonholes
when required.
Produce the combined schedule for Catering and Site Management requirements.
Book all required coaches/minibuses.
Input daily club registers onto Engage and print off new registers at the start of each term.
Liaise with club tutors and assist with queries.

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•  Update Evolve trips with travel arrangements, send letters via Evolve and monitor the

replies.

Produce Set letters when required and distribute to teachers.
Put up notices/signs around the School for events taking place.
Input First Aid forms each week onto the Engage system.

•  Maintain and monitor the events@ email address.
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•  Maintain and update the Admin Share filing system.
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Dec 2025

Place incoming post in staff pigeonholes.

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Frank, record and post outgoing post; arrange collection of exam papers when required.
Email weekly fixture details to relevant staff.
In the event of a fire drill/fire alarm, wait outside the front of the Lower School Building to
meet the Fire Brigade and also ensure no one else accesses the Front Office until the all clear
has been given.
Provide administrative back-up to LAMDA teacher in particular the booking of examinations,
communication with parents and arrangements for examination days.

•  Order and cancel the daily newspaper delivery as required, with Moulsham News.
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Prepare the Day File folder for each new term and scan in any old ones (over 12 months old).
•  Maintain and update the ‘Front Office Holiday Cover’ spreadsheet ready for September each

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year.
Assist with the smooth running of the School Shop by fulfilling orders placed online by
parents.

General Duties

•  Observe the letter and spirit of all the school policies, with particular regard to Health and

Safety and Child Protection policy.

•  Adhere to the content of the policies in all aspects of day-to-day duties relating to staff,

pupils, members of the public and other agencies.

•  Contribute to good staff relationships and attend Admin meetings.
•  When necessary, such as during a period of a colleague’s absence or holidays, provide back-
up service to the Front Office.  Be conversant with the morning duties of the Front Office
Administrator.

•  Assist with providing first aid support in the event of Matrons’ absence.
•  Provide a Front Office service during school holiday periods as per the rota, in consultation

with all Admin staff and in light of individual employment contracts.

•  Undertake any other reasonable duties, as and when required by the Head.

Dec 2025