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Front of House Team Member (Bank)

Northampton - Northamptonshire
Full-time
Listed today

Head Office

Front of House Team Member (Bank)

Front of House Team Member (Bank)

Northampton | Front of House | Bank Contract - Ad hoc

£12.83 per hour

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.

As a Front of House Team Member at our Northampton Gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel. You will be able to work well under pressure and be able to multi task.

As a Member of the Front of House Team, you will:

  • Support the smooth running of our reception and café areas

  • Help us create a friendly, relaxing and professional environment

  • Provide exceptional and efficient customer service to everyone who visits our club

  • Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

  • Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

What we need from you

  • Be able to work various shift patterns across the week - 6am-2pm/2pm-10pm weekdays and be able to work occasional weekend shifts 7.30am-3.30pm/12noon to 8pm Saturday and Sunday.

  • Previous experience in a busy customer facing role.

  • Be able to work a variety of shifts mainly during the week and occasionally at the week end.

  • Must be flexible to work variable hours a week up to 32 hours.

Helping you feel good.

Join Nuffield Health and create the future you want, today.

It starts with you. 

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

Cycle to Work Scheme

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.