Front of House Receptionist
Vacancy at Plymouth Argyle Football in the Community Trust
Front of House Receptionist
Salary £ 19,881
The Hub at Foulston Park
Details
The Receptionist plays a key front-of-house role at our busy community facility at Foulston Park, acting as the first point of contact for all visitors. You will create a welcoming, professional environment while ensuring the smooth day-to-day operation of reception services.
This role combines customer service and administration, with a strong focus on managing bookings, handling enquiries, and supporting visitors both in person and remotely. You will regularly respond to enquiries via email, phone, and face-to-face, and use our booking systems to manage activity bookings, memberships, and facility usage.
We are looking for someone who is highly organised, approachable, and adaptable, with excellent communication and administrative skills. The role requires the ability to work at pace, manage multiple priorities, and remain calm under pressure. You will be proactive, able to work independently, and confident collaborating as part of a wider front-of-house team.
Our preferred working patter would be a 30 hour role although we are open to a 40 hour role for the right candidate.
Our preferred working patter would be a 30 hour role although we are open to a 40 hour role for the right candidate.
This is an exciting opportunity for an enthusiastic individual to play a vital role in delivering a positive experience for all customers and supporting a thriving community facility.
If you can meet the specifications and would like to become part of the Argyle Community Trust team, please complete our online application form.
You will be given the opportunity to upload a covering letter and CV should you wish to do so however, for safer recruitment purposes, we do not accept application by CV only.
If you would like further information or wish to discuss the post contact ACTrecruitment@pafc.co.uk.
For more information about the work of Argyle Community Trust and our strategic aims visit https://argylecommunitytrust.co.uk/about-us/.
We encourage early applications as we reserve the right to close the role early upon appointing a suitable candidate.
Benefits
1. Relevant qualifications and training
2. Ticket incentives for staff
3. An opportunity to buy back on holidays
4. Free access to courses for your children across Trust provisions.
5. Club kit
Other Benefits
6. Holiday allowance based on service - After five years of service your holiday entitlement will increase by one day each year, enabling you to increase your holiday allowance by up to four days
7. Healthcare cash plan after successful completion of probation, not contractual but based on how the charity performs.
Role Dependent Benefits
8. Free onsite car parking
9. No unsociable hours