CAREERS AT CHESTER ZOO

Food & Beverage Supervisor - The Oakfield

Job reference:001637

Salary:£26,500 per annum

Closing date:29/03/2026

Department:Food & Beverage

Location:Chester

Employment type:Permanent

Hours Per Week:40

Town Name:Not specified

Job Description

Food & Beverage Supervisor

Where else could you stroll past rare giraffes and tigers on your break? At Chester Zoo, your working environment is anything but ordinary.

The Role

Supporting our management team within The Oakfield pub-restaurant as well as supporting events within The Square our luxury events space, you will be responsible for the daily coordination of our Front of House team, working closely with our Chef and Events teams to deliver exceptional guest experiences.

We’re proud to share that The Oakfield (located in the heart of the zoo) was recognised with the Travellers’ Choice Award in 2020, ranking it within the top 10% of restaurants worldwide.

Key Responsibilities

• Support the day-to-day running of The Oakfield, including rota management, setup and close-down procedures, health and safety compliance, stock control, and cash security

• Support the day to day running of events within The Square and Oakfield when required

• Ensure appropriate actions are taken to achieve performance targets and maintain operational compliance

• Train, coach, and motivate team members to deliver outstanding guest experiences

• Serve customers across the bar, restaurant, and events to the highest standards, including taking orders, food and drink service, and payment processing

• Work closely with the Chef and Events teams to deliver world-class events, including weddings and corporate hospitality

• Deputise for the Food & Beverage Assistant Manager in their absence

Why Join Chester Zoo?

As the UK’s largest and most popular zoo, we have ambitious goals and exciting plans for the future. We are an inclusive and diverse organisation made up of nearly 500 permanent and 500 seasonal team members.

We are committed to investing in our colleagues, supporting career development, and creating opportunities for growth.

The Package

• You’ll be working 40 hours per week, 5 days out of 7 on a rota basis, including weekends and bank holidays and evening work will be required for late night opening and events

• £26,500 per annum

• 33 days annual leave per annum

• Annual holiday buy/sell scheme

• Staff pass for unlimited zoo entry during your time off, plus complimentary tickets for friends and family

• Employee Assistance Programme (EAP) and cash healthcare plan

• Pension scheme with generous employer contribution up to 9%

• Plus much more! Find out more about our benefits here

Our Requirements

• Experience working in a busy gastro-pub or restaurant environment

• Experience coordinating the daily activities of team members

• Exceptional customer service skills within a guest-focused environment

• Computer literacy, including Microsoft Office

• Cash handling experience, including balancing safes, floats, and tills

• Knowledge of health and safety procedures, risk assessments, and food safety legislation

Desirable

• Experience supporting events such as weddings, corporate meetings, or functions

More About Us

We’re not just an award-winning visitor attraction, home to over 30,000 incredible animals across 128 acres of stunning gardens. We’re also a leading wildlife charity, committed to preventing extinction and recovering endangered species globally.

As the world faces an extinction crisis, we’re making a significant contribution to conservation when it’s needed most.

We are Chester Zoo. And we prevent extinction.

Please note: Shortlisting and interviews will take place while the advert is live. The role will close once a successful candidate is appointed, so early applications are encouraged.