Food & Beverage Supervisor – Maternity Cover

HOW TO APPLY:

We are looking for candidates who can clearly demonstrate their suitability for this role. To be considered, please submit a covering letter and CV. Applications without a covering letter will not be shortlisted, so take this opportunity to show us why you are the right fit!

The Role:

We are looking for an enthusiastic and customer focused individual to join the team at The Five Arrows Hotel, managed by the trading company Rothschild Waddesdon Ltd. All profits help care for Waddesdon Manor and, through the Rothschild Foundation, fund work in the arts, local communities, and the environment.

The Five Arrows is a grade II listed boutique hotel with 16 contemporary bedrooms and a modern 2 AA rosette bar and restaurant, originally built in 1887 by Baron Ferdinand de Rothschild. As Food & Beverage Supervisor, it is your role to maintain the essence of community spirit in the hotel and deliver a high-quality experience to all guests.

The Five Arrows’ name is derived from the Rothschild family emblem of a shield surmounted by five arrows, and the hotel remains closely connected to the mission of the Rothschild Foundation. As Supervisor, you will be expected to support and encourage this relationship, including occasionally working across Waddesdon Manor’s food and drink locations: Courtyard Coffee, Manor Restaurant, and Stables Café and Takeaway. Waddesdon Manor offers relaxed dining experiences for every visitor, using fresh, seasonal, and thoughtfully prepared ingredients.What you will do:
In this role, you will be responsible for ensuring that all aspects of the restaurant and bar operations run smoothly on a day-to-day basis to ensure efficient team performance, delivery to trading targets, high quality service and customer satisfaction. You’ll approach your role with passion and attentiveness, working alongside the Catering team at Waddesdon Manor when required to support the wider mission of the Rothschild Foundation.

Key responsibilities include but not limited to:

• Oversee daily opening and closing routines
• Adhere to and demonstrate best practice regarding compliance with all health and food safety regulations
• Support a safe working and public environment for staff and guests, ensuring that all front of house staff follow Health & Safety and Hygiene legislation, as well as our internal Standards of Procedure
• Train new employees and provide ongoing coaching to drive sales and maintain high standards
• Create staff schedules and manage staff cover
• Work with the General Manager to ensure high service standards across the hotel
• Greet and interact with guests including taking orders, make recommendations and provide a welcoming environment
• Maintain high standards of presentation and cleanliness in the restaurant, bar and cellar areas
• Ensure a deep knowledge of the menu and wine list to deliver an exceptional service to guests
• Coordinate between bar and restaurant to ensure smooth service flow during busy periods
• Ensure that any customer issues are dealt with promptly and effectively
• Assist with ordering and receiving deliveries when required
• Attend Rothschild Foundation training sessions, and read and comply with all necessary policy and compliance documents

Bar Service:

• Prepare alcoholic or non-alcoholic beverages including cocktails for bar and restaurant guests
• Monitor stock levels of food, beverages and supplies, and restock and replenish bar inventory and supplies regularly
• Awareness of the legal drinking age and Challenge 21 legislation, checking identification when needed
• Supervise and coordinate the activities of bar staff
• Assist with front of house staff with customer service when required
• To lead training and take overall responsibility of the bar area

The above list of duties is not conclusive and the post holder may be required to undertake other tasks & duties commensurate to the role and skill set of the applicant

You will be a great fit if:

You are a passionate and customer-focused individual who thrives in a fast-paced environment. You enjoy helping people and have a genuine desire and ability to work in a front-line environment, ready to step in and support colleagues during busy periods. You will enjoy acting as a representative of the Five Arrows Hotel, taking care to maintain a professional appearance in line with our smart standard of dress and conduct. If you take pride in delivering outstanding service, we’d love to hear from you!Your areas of knowledge and expertise that matter for this role:

• A proven track record of delivering high standards of service and presentation in a restaurant environment. Ideally with a minimum of one years’ experience in a similar role
• Hands on bar and waiting experience in a table service high calibre restaurant
• Excellent interpersonal skills
• Previous experience of managing and training staff in a team leader or supervisor capacity
• Previous cash handling and cash reconciliation experience
• Ability to work flexible hours as required
• Able to follow and influence others to meet guidelines and present food to specified standards
• Knowledge of food hygiene standards or Intermediate Food Hygiene qualification

Rewards for working with us:

• We are proud of where we work and want to share Waddesdon Manor with family and friends by offering a number of complimentary tickets to the house and grounds.
• Waddesdon Discounts– 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
• Staff Card– A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
• Annual Leave– Your statutory annual leave is 28 days (20 days plus 8 public holidays), or 5.6 weeks. This will be pro-rated based on actual hours you work. If you work a public holiday, you will be paid double your hourly rate, but your statutory annual leave entitlement will reduce accordingly (i.e. you are being paid double on that date, so therefore not entitled to holiday pay or TOIL for that date).
• Pension– We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
• Long Service Awards– Every 5 years of service, you are invited to a celebration to recognise your contribution to the organisation. A cash sum is awarded as a thank you.
• Mental Health and Wellbeing Support– access to a wellbeing platform and fully funded 1:1 counselling service.
• Flu Jabs– Free flu jabs in October.

EDI
At the Rothschild Foundation, we place Equality, Inclusion and Diversity at the core of our values. We strive to be an organisation that actively addresses inequality and prejudice while fostering a truly anti-racist culture. Our approach is centered on meaningful and equitable support and development for you and others throughout your time with us. We are committed to providing an environment free from discrimination, where every team member feels valued, respected and has a true sense of belonging.

Application:
The vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received.
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
All candidates invited to interview have the opportunity to request adjustments to the recruitment process when scheduling your interview, for example accessible parking, communication support or breaks.
To apply, please send a current CV and Covering Letter explaining how your experience and skills match those outlined above to application@waddesdon.org.uk.

Closing date: Wednesday 2 September 2026. The vacancy may be taken down from job boards when we see fit if a high standard of applications is received.
If you apply for this role and are selected to interview, here is what you can expect:

• Round 1: 45 minute, in-person interview with the General Manager at the Five Arrows Hotel