Food & Beverage Supervisor

• Title
• Food & Beverage Supervisor
• Location
• Gainsborough Old Hall, Parnell Street, Gainsborough, Lincolnshire, DN21 2NB
• Salary
• From £25,593 p.a. pro rata dependent on skills and experience / 36 hours Apr-Oct, 21.5 hours Nov-Mar / Permanent
• Job type
• Permanent
• Ref
• 16332

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for an F&B Supervisor to join our team. The role is full time and permanent. You'll be on a permanent full time basis, working 36 hours per week between April and October, and 21.5 hours (3 days) per week between November and March.

The Benefits

- Salary £25,593

- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years

- Matched pension contributions up to 10%

- Flexible hours

- The opportunity to progress your career within the heritage sector

- Apprenticeship opportunities

- Subscriptions to professional bodies

- Free access to all English Heritage sites for you and up to six friends and family members

- 25% discount in our shops and cafes

- Enhanced maternity, paternity or shared parental leave

- Options to buy additional leave

- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

- Opportunities to go to some of our great live music and history events

This is a great opportunity for a Food & Beverage Supervisor to support the management of the cafe at Gainsborough Old Hall. You will:

- Support the recruitment, induction and training of food and beverage staff to deliver agreed service standards and drive sales performance.

- Line manage staff using Performance Development Reviews adopting a coaching and mentoring style.

- Schedule shifts to meet the needs of your caf(s) and your staff.

- Finance

- Support the day-to-day delivery of targets and the management of expenditure budgets, including timely submission of seasonal timesheets.

As F&B Supervisor, you will support the recruitment, induction and training of food and beverage staff to deliver agreed service standards and drive sales performance.

You will also line manage staff using Performance Development Reviews adopting a

coaching and mentoring style. And you will schedule shifts to meet the needs of your caf(s) and your staff. You will also be expected to take on Duty Management shifts on average twice per week.

To be considered as an F&B Supervisor, you'll need experience of:

- Working in a customer facing role in a visitor attraction or food and beverage environment.

- Managing staff to deliver consistently high standards.

- Generating profit by meeting income targets and controlling costs.

- Working to HACCP, Food Safety, allergen and labelling legislation.

Please see the attached job description for the full criteria, essential skills and further details.

Interviews will be held on week commencing 16th February at Gainsborough Old Hall.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Joley Baker, Site Manager, on joley.baker@english-heritage.org.uk. No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 06/02/2026 23:59:59

You will need to refer to the following documents when completing your application.