Food & Beverage Supervisor

• Title
• Food & Beverage Supervisor
• Location
• Portland Castle, Castletown, Portland, Dorset, DT5 1AZ
• Salary
• From £25,593 pro rata depending on skills & experience / 28 Hours per week April to October, 0 Hours November to March / Permanent
• Job type
• Permanent
• Ref
• 16365

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Food & Beverage Supervisor to join our team. The role is permanent on a part time basis, working 28 hours per week April to October them 0 hours over the winter.

We are looking for a Food & Beverage Supervisor to come and join our team at Portland Castle. The role is 28 hours a week April to the end of October then 0 hours over the winter, it is a permanent role and will include weekends and bank holidays.

The Benefits

- Salary from £25593, depending on skills, experience and location

- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years

- Matched pension contributions up to 10%

- Flexible hours

- The opportunity to progress your career within the heritage sector

- Apprenticeship opportunities

- Subscriptions to professional bodies

- Free access to all English Heritage sites for you and up to six friends and family members

- 25% discount in our shops and cafes

- Enhanced maternity, paternity or shared parental leave

- Options to buy additional leave

- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs

- Opportunities to go to some of our great live music and history events

This is a great opportunity for an experienced Food and Beverage professional to drive and lead the team towards improving income and standards across at the Captains House Tearoom.

This position offers an excellent opportunity for to develop leadership skills, expand operational knowledge, and play a key role in enhancing our visitor experience around the whole site. You will also be involved in on site key holding and duty management on some days.

As a Food & Beverage Supervisor you will oversee the day-to-day operation of our coffee shop, leading and supporting our small team of food and beverage assistants to ensure excellent customer service, helping to develop our F&B offer and ensuring full compliance with Food Safety Legislation, COSHH, HACCP and other legislation.

The successful candidate will play a key role in future development of the F&B offer, considering ways things can be done better, more efficiently and in a cost-effective way. You will have excellent attention to detail, leading a small team to maintain the highest levels of customer service, cleanliness and presentation.

To be considered as a Food & Beverage Supervisor, you'll need:

- Strong leadership skills to motivate, guide, and support the front of house team.

- Excellent communication abilities to coordinate with our visitors, staff and management.

- Solid understanding of food safety, hygiene standards, and health & safety regulations.

- Ability to handle customer concerns professionally and maintain high service standards.

- Good organisational and problem solving skills to manage shifts, stock, and daily operations smoothly.

Interviews will be held in the week commencing 23/03/26 - at Portland Castle.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Nuala Rees-Jones, Site Manager Portland Castle, at Nuala.rees-jones@english-heritage.org.uk .No agencies please.

Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 20/03/2026 23:59:59

You will need to refer to the following documents when completing your application.