An exciting opportunity to join as Food and Beverage Manager, reporting to the Head of Food and Beverage, covers the responsibility of day-to-day management of the agreed standard of service for our food and beverage venues. A hands-on customer facing role with proven operational knowledge.
This role takes care of maximising the profitability within the catering services and ensures budget risks are mitigated. You will be responsible to manage P&L to deliver a budget.
As well as financially, the manager must ensure that business deadlines and targets are met.
This role encourages, leads, develops and manages a high performing team to the agreed standards ensuring that guests receive service of the highest quality.
Recruiting, retaining, and training your team is critical to our seasonal business. Managing rotas, recruitment, and onboarding. Developing staff to deliver high standards of customer service.
Responsible for making sure every restaurant, bar, and event service runs smoothly. Collaborating with Head Chefs to design seasonal menus and ensuring excellent presentation. Handling guest feedback, monitoring online reviews, and responding proactively to complaints.
This role will drive revenue while keeping tight control over operational costs, managing departmental budgets, forecasting, and maximizing profit margins. Costing menus and closely monitoring the Gross Profit (GP) margin on all food and beverage sales. Overseeing routine stocktakes, minimizing waste, and negotiating with local Scottish and national suppliers.
Ensuring the safety of both staff and guests is a daily priority. Ensuring strict adherence to food safety standards, HACCP (Hazard Analysis and Critical Control Points) records, and fire safety regulations.
Essential Skills and Behaviours
o Proven operational knowledge, skills and experience in managing first class restaurant & bar operations
o Excellent standard of literacy and numeracy
o Proficient in using Microsoft Office
o Proven experience in achieving P&L goals
o Proven experience of management of restaurant/ bar teams
o Managing multiple workloads and shifting priorities
o Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels
o Achieving set, standards and operate to performance criteria; for example, health and safety, hygiene
o Self-motivated and able to work on own initiative within a team environment
Desirable
o IOSH managing safely qualification
o CIEH Level 3 qualification
o Personal Licensee (Scotland)
o First Aid at Work Qualification
We expect our team members to demonstrate and lead by Our Values:Customer Focused – We listen, respond, and go above and beyond to exceed guest expectations, creating lasting impressions at every touch point – whether on the course, in our dining spaces, attending events or overnight stays in our hotel, or enjoying our spa and leisure facilities.Knowledge – We encourage curiosity and continuous development, empowering our team with the knowledge and confidence to deliver outstanding service and guidance to every guest. Our team is committed to learning, growing and sharing knowledge with pride.Integrity – We take ownership of our actions, communicating openly, and supporting one another, we build a culture of trust that encourages doing the right thing consistently and upholding the highest professional and ethical standards.Pace - We work with energy and awareness, supporting each other to deliver without compromising quality. We respond promptly to our colleague’s and guest’s needs while maintaining the care and experience that they expect.Professionalism - We take pride in how we present ourselves and how we support one another to maintain professionalism in our appearance, attitude, and actions, upholding high standards that reflect the quality of our service and the expectations of our colleagues and guests.Together - We value every role and every contribution, working collaboratively across all areas of our business to support each other to deliver a cohesive and effortless guest journey. Our shared commitment ensures every experience feels connected, refined, and exceptional.