Family Support Worker (Bank Team)

Jasmine Mother and Child Family Residential Centre

Working various 12.5-hour shifts including days, nights or weekends

£12.60 per hour

Trevi is an award-winning charity supporting women and their families across Plymouth and beyond.

Jasmine Mother & Child is a specialist, CQC-regulated and Ofsted-registered residential family centre providing comprehensive parenting assessments for mothers with substance use histories, often rooted in complex trauma.

This is a chance to join our Bank team that combines 24/7 on-site care, therapeutic support, and structured assessment, all delivered in a trauma-informed, child-centred environment.

If the answers to the above are yes, you may be interested in exciting opportunity to join our Bank Team at our Jasmine Mother & Child Family Residential Centre.

We are looking for candidates with experience in support work, excellent verbal and written communication skills, a great team ethic and the ability to work well under pressure who are committed to working from a trauma informed perceptive.

•  Do you hold an NVQ Level 3 Qualification in Residential Child and Family Support or
• NVQ Level 3 Diploma for the Children and Young People’s Workforce (England) (Social Care)
• Are you passionate about achieving the best possible outcomes for children and their families?
• Do you want the opportunity to work closely with a committed team to support mothers with complex and multiple needs?
• Are you able to listen empathically and work together with mothers to problem solve and find solutions?
• Do you have the skills and experience to support and nurture parenting skills for women with their children?
• Do you have a comprehensive understanding of women’s trauma and commitment to trauma informed practice?

We offer the following employee benefits:

• A comprehensive induction and training programme.

• An award-winning Employment Assistance Programme

• Learning & Development opportunities relevant to the role

• Blue Light Store Discount Scheme

Trevi is a Real Living Wage Employer.

Any offer of employment will be subject to an Enhanced DBS disclosure, costs of which will be met by Trevi.

Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.

 

Trevi is committed to quality, equality, and valuing diversity.

To apply please complete the forms on our website & return to Recruitment@trevi.org.uk quoting

Job Ref: JA202601

Alternatively, you can pick up an Application Form from Sunflower Women’s Centre, 29 Sutherland Road, PL4 6BW, available from 9.30am – 4.30pm. Monday – Friday. Please return in the same way.

We are unable to accept CVs in accordance with the Trevi Safer Recruitment Policy, and we do not accept applications via agencies.

Closing date: Monday 19th January 2026 at midday  

 

Interviews to be held on: week commencing 26th January 2026

We reserve the right to close the vacancy early if we receive a high volume of applicants. If you would like to apply, please do so promptly

We are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.

Unfortunately, we don’t have the resources to inform applicants who are not shortlisted; therefore, if you haven’t heard from us within two weeks of the closing date, regrettably you have not been selected for the next stage in the process.