Family Support Worker

Family Support Worker

Covering Thurrock

Hours – 30 per week 

Working Pattern – Monday – Friday 

Salary – £27,000 + £683.99 outer fringe per annum pro rata

Closing date – 2nd April 2026

Summary

To provide focused family support to clients and families: they will act as a lead professional, giving 1-1 support and deliver appropriate interventions taking a whole family approach to substance misuse treatment. The Family Support Worker will focus on a multi- agency approach and build up strong links with partner agencies including Children and Young people services.

 

What you’ll be doing

Undertaking family assessments needs of clients referred to Open Road and providing 1-1 interventions, whilst delivering and facilitating group work where appropriate. Educating the families and friends of drug and alcohol users and offer up to date information and advice. To establish connections with the local community including school to promote the service, offering support and advice to parents. Recognising child protection issues and maintain links with appropriate agencies. To visit clients at home and other settings, providing completed risk assessments where required.

What it’s like to work for Open Road

Open Road provides drug and alcohol treatment services and offender support services across Essex & Kent including a range of interventions that deliver mentoring, advice and information programmes. Our mission is to empower a diverse range of individuals, families and communities to lead healthy and more meaningful lives, free from addiction, offending behaviour and disadvantage, to ensure healthier, happier lifestyles.

Benefits to you

• 25 days Annual Leave plus Bank Holidays – plus a day off for your Birthday.
• Royal London Pension and Death in Service benefit.
• Access to our in-house Organisational Training Plan, and full training tailored to your development needs.

What you need

• To be able to demonstrate ability to network and build professional working relationships.
• To have knowledge of substance misuse issues, and to be able to demonstrate relevant experience of working with family or couples.
• Willingness to undertake training and continuing professional development
• Excellent communication, time management and administrative skills.
• Ability to plan implement and facilitate group work, to be able to reflect and develop practice.
• The ability to collect required data and keep accurate records.

This position is subject to a Disclosure and Barring Service check at enhanced level.

Application

Please use the following link to complete our online application form.  Prior to starting please ensure you have all of the relevant information to hand.  Take time to review the job pack below as the shortlisting will be carried out with the Job Description and Person Specification in mind.

Open Road Application Form (online form)

Open Road Equal Opportunities Form (online form) 

Alternatively, you can use this link to complete the form via word and email to hr@openroad.org.uk

Open Road Equal Opportunities Form

Open Road values and respects the diversity and individual differences of our services users, staff and our volunteers.

Job Pack