Are you looking for an exciting new challenge? Do you have a passion for supporting children, young people, and families to thrive? If so, we would love to hear from you!

We are seeking one full-time Family Support Worker to join our dedicated Family Hubs team across Sandwell. This is a fantastic opportunity to be part of a passionate, collaborative workforce and play a key role within our wider Family Hub Network.

About the Role

As a Family Support Worker, you will work closely with families, communities, and partner agencies to achieve the best outcomes for children. Using a strengths-based, trauma-informed, and relational approach, you will help ensure families receive the right support at the right time.

Key Responsibilities

Plan and deliver targeted interventions, achieving measurable KPIs and positive outcomes
Provide high-quality direct work to strengthen families and promote resilience
Support families to access appropriate universal and specialist services
Deliver evidence-based interventions tailored to family needs
Complete and maintain accurate records, including risk assessments and GDPR documentation
Work collaboratively with internal teams and external partner agencies
Contribute to effective exit strategies that ensure sustainable change
Capture and use the voices of children and young people to shape service delivery

What We're Looking For

A passion for supporting families and improving outcomes for children
Experience of working within a trauma-informed and strengths-based framework
Strong partnership working and communication skills
Ability to manage a varied caseload and meet deadlines
A flexible approach to working patterns

Working Pattern

Monday to Friday
Flexibility required for occasional evenings and weekends

Additional Requirements

Full UK driving licence and access to a vehicle is essential, as travel across Sandwell is require

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31st March 2029 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31st March 2029.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Reference number:23155
Job Title:Family Support Worker
Location:Oldbury & Smethwick
Locality:Sandwell
Contract type:Permanent (Fixed term funded post)
End date:31/03/2029
Hours:37
Salary:£26,003
Closing Date:26 June 2026
Interview Date:TBC

Connect with a cause that needs you!

Family Support Worker

About the Role

Key Responsibilities

What We're Looking For

Working Pattern

Additional Requirements

Benefits

Vacancy Alerts

Additional Info