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Family Support Administrator

HOPE HOUSE CHILDREN'S HOSPICES
23,667 per year
Oswestry/Croesoswallt, Shropshire, United Kingdom
Part-time
7th April 2026
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Job Details

  • Job Title:
    Family Support Administrator
  • Salary:
    £23667.00 to £28266.00 Per Annum
  • Location:
    Oswestry/Croesoswallt, Shropshire, United Kingdom
  • Postcode:
    SY10 9BX
  • Hours per week:
    30
  • Type of contract:
    Permanent
  • Job Ref:
    JH1532469OswFSA
  • Posted Date:
    Wednesday, March 25, 2026
  • Closing Date:
    Tuesday, April 7, 2026
  • Documents:
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Family Support Administrator

Are you looking for your next opportunity as a Family Support Administrator? Join us at Hope House Children’s Hospices by playing a vital role in achieving ‘Our Mission’ Helping every child with a life-threatening condition live their best life.

Hope House Children’s Hospices have an opportunity for a Part time Family Support Administrator to join our team based in Oswestry. You will join us on a permanent basis, working part-time 30 hours per week. In return, our Family Support Administrator will receive a competitive rate of £23,667 - £28,266 per annum (FTE) depending on experience.

As a Family Support Administrator, you will provide essential administrative and organisational support to the Head of Family Support, Community Support Manager, and wider team.

You’ll be at the heart of coordinating services that directly impact families, helping ensure everything runs smoothly.

We are looking for a Family Support Administrator whose:

  • A confident communicator, both written and verbal.
  • Able to manage multiple priorities and work to deadlines.
  • Proactive, adaptable, and solutions focused.
  • Holds a NVQ Level 2 in Business Administration (or similar).

About us:

By joining Team Hope House & Ty Gobaith, you will be helping your communities and in return for this, we make a real commitment to your career, health and wellbeing. We will support you by offering:

  • Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
  • Organisational pension scheme
  • Blue Light Card and Staff rewards programme
  • Cycle to Work Scheme
  • Wellbeing services which includes staff counselling
  • Funded Medicash - Health Care Cash Plan
  • Flexible working arrangements
  • Great development opportunities

Closing date: Tuesday 7th April 2026

Interview date: Wednesday 15th April 2026

If you think you have what it takes to be our Family Support Administrator and help us deliver our mission, then please click ‘apply’ now! We are welcoming informal discussions with our Community Support Manager, Sian Brookes, contact us on 01691 679679. We’d love to hear from you!

The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House).

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.