Family Stories Coordinator
Family Stories Coordinator
Do you have a passion for powerful storytelling that creates real emotional impact, alongside strong systems management and administrative skills?
Are you looking for a hands-on role where you can learn and develop within an award-winning communications team, supported by experienced and passionate storytelling professionals?
Would you love the chance to work for one of the UK’s most recognised and well-loved national charities?
If that sounds like you, this could be the perfect role.
The salary for this position is £34,729 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
As Family Stories Coordinator, you will play a vital role in helping GOSH Charity’s Family Stories team share the unique lived experience and voices of families at GOSH.
Your key responsibilities will include:
Your key responsibilities will include:
- Helping to chaperone families and support with securing consent for storytelling, photo or filming opportunities.
- Arranging interviews with families to gather updates on their stories.
- Leading the coordination of the team's reconsenting process, including overseeing monthly reports and contacting families when their consent is soon to lapse to see if they are happy to continue sharing their story with the charity.
- Leading on the uploading of family content to our family story library ResourceSpace, including consent forms, written stories, images (both professional and those shared by families), ensuring consistency in how these are saved and documented, and GDPR compliance.
- Supporting the roll out of our family stewardship strategy including managing invitations and treat offers to families.
- Coordinating team briefing processes and inbox management.
Skills, Knowledge and Expertise
- Exceptional communications skills, both written and verbal.
- Strong relationship building skills.
- Proven experience in database management and administration, and Office IT skills for a range of programmes and systems.
- A self-starter with the ability to manage different priorities and work to deadlines.
- A demonstrable interest in storytelling and communications.
About The team
The Family Stories team is one of the functions of Communications alongside external comms, social media, celebrity and influencer relations, and internal comms. It sits within the charity’s Marketing and Communications Directorate.
This supportive and expert team shares stories of GOSH families whose lived experience help the public, and our donors, supporters and partners understand how urgently the charity needs support and the difference that donations can make.
You’ll be part of a team that is caring, creative and committed to making a meaningful difference.
Please refer to the full job description below for more information.
How to apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.
28th May
Closing Date:
Closing Date:
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Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
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About Great Ormond Street Hospital Charity
Every day, around 750 children and young people from across the UK are seen at Great Ormond Street Hospital (GOSH). At Great Ormond Street Hospital Charity, we help the hospital go above and beyond for seriously ill children, enabling kinder and better treatments, bringing hope for children with the rarest and most complex illnesses, and making hospital a little bit easier and a lot more fun for the thousands of children who are treated at GOSH every year. Our staff raise vital funds to support ground-breaking research, cutting-edge medical equipment, and the creation of child-centred facilities to help save more young lives, and essential support services that help save childhoods too.
Together, we can help give seriously ill children the best chance, and the best childhood, possible.
Our commitment to Equity, Diversity and Inclusion
We believe that GOSH Charity and the charity sector more widely should reflect the diversity of patients, communities, and society at large. We also know that having a more diverse and inclusive workforce will make us more innovative, challenge the status quo, and enable us to deliver more impact. We encourage applications from people of all backgrounds. In particular, we encourage applications from those who are currently under represented within the charity sector as they may be marginalised by race and/or ethnicity, sexual orientation, disability, long-term health conditions, or socioeconomic status.
If you would like more information about our approach to inclusive hiring please see our Inclusive Hiring Page here. You can also find out more about our commitments to EDI within our EDI Strategy here
https://www.gosh.org/about-us/equality-diversity-and-inclusion-edi-strategy/As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact recruitment@gosh.org