Family Practitioner

JOB DESCRIPTION

Job Title:
Service:

Family Practitioner
Family Services Contact Services

Hours of work:
Pattern of work:
Office base:

Sessional Hours
Sessional

Bolton Contact Centre, plus other venues when required.

Work locations:
Salary Range:

Bolton Contact Centre, plus other venues when required
£14.12 per hour (inclusive of holiday pay)

Reporting to:
Responsible for:

Family Services Co Ordinator
Family Services Co Ordinator

1 PURPOSE OF THE JOB

1.1  Working  directly  with  children  and  families  to  promote  safe  and  beneficial  contact  by
following
CANW,  CAFCASS  and  NACCC  requirements.  To  carry  out  direct  work  with  children
(supervised
contact, observed contact/handovers, community contact, preparation for contact, needs,
wishes and feelings and indirect contact). To carry out direct work with parents (initial
assessments,  contact  agreement  meetings,  preparation  for  contact  sessions,  dispute
resolution
work sessions, review meetings).

2 PRINCIPAL DUTIES

2.1 Supervise, observe, assess and report on contact sessions between children and parents
or
other  family  members,  providing  support  and  guidance  to  children  and  parents/family
members
as appropriate in various settings include contact centre, family homes and the community.
2.2 Ensure at all times that children’s safety and well-being are paramount. Take appropriate
action
to protect children’s safety and promote their welfare, intervening where this is threatened and
terminating the contact if deemed necessary.
2.3  To  use  tools  to  engage  children  in  direct  work  and  make  assessments  of  their  needs,
wishes
and readiness for contact.
2.4  To  use  tools  to  engage  parents  in  direct  and  joint  work  around  dispute  resolution,  co-
parenting
and putting their children’s needs first including via MS Teams meetings.
2.5  To  carry  out  assessments  and  produce  accurate  written  reports  for  the  courts  or  other
agencies
including analysis.

2.6  To  prepare  and  maintain  case  records  and  details  of  sessions  in  order  to  analyse  and
report
on how contact and co-parenting should progress.
2.7  To  perform  associated  administrative  tasks  to  aid  the  delivery  of  the  service  including
outlook
calendar, conducting virtual meetings, database, emails and MS office programmes.
2.8 To attend planning meetings, reviews, supervision and other related meetings as required.
2.9 To attend court as a professional witness where necessary.
2.10  To  complete  work  on  time  and  to  the  standard  expected  by  CANW,  CAFCASS  and
NACCC.
2.11 Take part in client feedback processes, record-keeping, monitoring and other aids to the
evaluation of services.
2.12 Attend regular staff meetings or team meetings as required at pre-arranged venues and
at
head office.
2.13 Work within the procedures and guidelines drawn up for each specific piece of work by
CANW, CAFCASS and NACCC

3

ORGANISATIONAL RESPONSIBILITIES (standard for all posts)

3.1

Represent CANW at meetings, conferences and exhibitions as required.

3.2

3.3

Provide a non-discriminatory service and treat all who access CANW services fairly
and equally.

Be aware of the Health and Safety requirements in the workplace, and in particular, as
it relates to own service area and/or department.

3.4  Work within allocated budgets and agreed expenditure levels.

3.5

Keep accurate records and provide written reports as required.

3.6

3.7

3.8

3.9

Contribute  to  CANW’s  operational  and  strategic  development,  including  any
organisation  objectives  identified  through  designated  quality  standards,  such  as
PQASSO and Investors in People.

Participate fully  in  personal  supervision  meetings  and  the  annual  appraisal  process
and undertake any training deemed necessary for the role.

Review  own  delivery  performance  against  agreed  annual  KPIs  (key  performance
indicators), aiming to meet or exceed personal targets/performance levels.

Undertake  additional  duties,  training  and/or  hours  of  work  as  may  be  reasonably
required which are deemed appropriate to the levels of responsibility within the role.

3.10  Be aware of the safeguarding policy and procedure for children and vulnerable adults
and  ensure  that  the  safeguarding  of  children,  young  people  and  adults  is  given  the
highest priority in the work undertaken.

3.11  Have  a  personal  responsibility  to  ensure  that  person  identifiable,  confidential  or
sensitive information is processed in line with the Data Protection Act and complies
with the law, organisational polices and best practice when processing information.

Where relevant:

3.12  Work outside of normal office hours (ie evenings and weekends) as and when required

to meet the needs of service users as appropriate.

3.6

Undertake other appropriate tasks as may be required of the post holder from time to
time and provide cover for tasks during periods of sickness or holiday.

For all managers:

3.13  Be responsible for the management, training and development of staff, ensuring that
regular supervisions are held and annual appraisals are carried out within designated
timescales.

NB. This Job Description describes the principal purpose and main elements of the job. It is a
guide  to  the  main  responsibilities  as  they  currently  exist  and  is  not  intended  as  a  fully
comprehensive or  permanent  schedule of  tasks.  The jobholder  is  expected  to  work  flexibly
and respond positively to changing needs of the organisation.

Employee (name in caps)

Employee (signature)

Date (signed)

Date produced:  January 2026 Month/Year