Facilities & Operations Assistant (Maternity Cover)

Royal Navy and Royal Marines Charity is the principal charity of the Royal Navy. We are at the heart of supporting our Royal Navy, Royal Marines and Royal Fleet Auxiliary personnel and their families, past, present and future. If you would like to contribute to a world in which our sailors, marines, and their families are valued and supported for life, we want to hear from you.

• Role: Facilities & Operations Assistant
• Hours: 35 hours per week, 09:00 – 17:00 Monday to Friday
• Location: HMS Excellent, Whale Island, Portsmouth PO2 8ER
• Salary: £23,200 to £25,000 per annum dependent upon experience

We are currently looking for a Facilities & Operations Assistant to join our Business Operations team, reporting to the Facilities & Operations Manager. This is a fixed-term contact providing maternity leave cover until September 2027.

Role Responsibilities

As our Facilities & Operations Assistant you will be responsible for supporting the smooth day‑to‑day running of the office and facilities, delivering a broad range of operational, administrative, and support services across facilities management, IT coordination, office administration, and visitor services.

Responsibilities include but are not limited to:

• Supporting day‑to‑day building operations including liaising with suppliers, raising maintenance requests and monitoring works.
• Assisting with health & safety compliance, including fire alarm testing, record keeping and supporting evacuations.
• Maintaining asset registers and coordinating equipment, IT assets and office supplies.
• Acting as a first point of contact for internal IT queries and coordinating with external IT support providers.
• Supporting security and access processes including passes, visitor management and liaison with site security.
• Providing administrative support including post handling, inbox/telephone support and general office tasks.
• Assisting with reception duties and ensuring a professional experience for visitors.
• Supporting office moves, events, and wider operational projects as required.
• Assisting with the management of pool vehicles including bookings, maintenance and record keeping.
• Maintaining office and kitchen supplies to support staff and visitor needs.

Please see the job description for full details on the duties and responsibilities.

Job Requirements

Our ideal candidate will have hands on experience in an operational support role. They will be highly organised with the ability to prioritise tasks within a busy and varied workload, whilst always maintaining a high level of accuracy and attention to detail. The role will suit a confident self-starter with a positive and flexible approach and an ability to remain calm under pressure.

Please be aware all roles require the right to work in the United Kingdom; sponsorship of such right will not be provided. The successful candidate will also require a satisfactory DBS check and additional security checks as required.

Inclusive Recruitment & Accessibility

We are committed to creating an inclusive and accessible recruitment process. We offer a guaranteed interview to applicants who meet the minimum criteria for the role and identify as either:

• Disabled: as defined by the Equality Act 2010.
• Armed Forces Community: those who are currently serving in the armed forces or those who have previously served.

If you are eligible for a guaranteed interview through one of these schemes, please make this known to us during the application process.

We will provide reasonable adjustments throughout our recruitment process where requested and we’ll always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please contact our HR department at HR@rnrmc.org.uk

Why Join RNRMC?

• Values Driven: We’re a beneficiary‑focused charity with a strong commitment to improving the lives of those who serve and their families. Guided by integrity, we work openly and honestly, champion inclusiveness by valuing diverse perspectives, and collaborate through genuine teamwork - not only within RNRMC but across the wider sector to strengthen it and maximise our shared impact.
• Work-Life Balance: At RNRMC, we understand the importance of work-life balance. While we take our work seriously, we also value the well-being and happiness of our employees. That’s why we offer hybrid working and enhanced annual leave as standard to help you maintain a healthy balance between your professional and personal life.
• Comprehensive Benefits: We offer a range of benefits including:
  • Private medical insurance and life assurance
  • Employee assistance programme (EAP)
  • 7% non-contributory pension contributions and salary sacrifice pension scheme
  • Enhanced maternity, paternity and sick pay
  • Cycle to work scheme
  • A free HMS Excellent fitness centre membership and onsite parking.

Applications & Interviews

If you are passionate about making a meaningful difference and want to contribute to a charity with real impact, we would love to hear from you. Please forward your CV and cover letter to HR@rnrmc.org.uk, detailing your relevant experience and identifying why you would be a good fit for the role.

• Closing Date: 30th June 2026
• Start Date: As soon as possible

Initial interviews will be held on a rolling basis during the advertising period and RNRMC reserves the right to close the vacancy early and make an appointment at any stage of the application process.

Applicants may be asked to attend an on-line Application Review prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams.