Events Duty Manager

Events Duty Manager

Department: Commercial & Operations

Reports to: Events Manager

Hours: Freelance contract working flexibly across a seven-day week including weekends
and bank holiday

Salary: £13.85 p/h (to be invoiced on a monthly basis)

Job Description
Pitzhanger Manor is the Grade 1 listed ‘country’ house of Sir John Soane, designed and
built by Soane 1800-1804 in what was then rural Ealing, West London.  Pitzhanger
reopened to the public following a £12m HLF and ACE-supported building project to
restore Soane’s original design and upgrade the adjacent Gallery to stage a series of
ambitious and challenging contemporary exhibitions including Anish Kapoor, Anthony
Caro and Es Devlin.

Role
You are a positive, confident and proactive person who will support the delivery of events
and external hires at Pitzhanger Manor & Gallery, Soane’s Garden Room and the Rickyard.

Key Accountabilities

•  Managing events on the day ensuring everything set out on the event sheet is

adhered to

•  Greeting clients and guests, and a being present to answer queries and support

guests during the event

•  Assisting with the setup and derig of events
•  Following health and safety, safeguarding and other procedures
•  Ensuring the clients leave promptly and ensure that the space is returned to the left

in the same condition it was let in

•  Helping to keep main event spaces clean and presentable before and after the

event

•  Reporting any issues and feedback back to the Events Managers at Pitzhanger
Manor & Gallery in a timely manner and supporting the team to implement
changes as necessary

•  Liaise with the Events Manager to ensure that tasks are completed promptly and

any issues reported

•  Act as an advocate for the Grade I listed site and ensuring conservation

procedures are adhered to protect it

•  Opening and closing the venues during event times

Person Specification

•  You should be reliable, trustworthy and punctual with a proactive, ‘can-do’ attitude
•  You must have experience working in a customer-facing role, ideally within

hospitality or similar events experience

•  You should be confident, open, friendly and enjoy working with the public
•  You will have excellent attention to detail and are confident using your initiative to

be able to solve problems quickly and calmly

•  You are available to work flexibly across a 7-day week including weekends and

bank holidays

•  You will have an understanding of (or willingness to learn) the importance of

protecting our Grade I listed site, and the confidence to ensure that the necessary
precautions are carried out

•  Being a qualified First Aider is desirable but not required

Dress Code
Event Duty Managers should be dressed smartly to reflect the high standard of events at
Pitzhanger Manor & Gallery. Please note that if you are not dressed appropriately, you may
not be able to work the shift.

Location
Pitzhanger Manor & Gallery, Mattock Lane, Ealing, London, W5 5EQ

Hours
Freelance contract – exact hours are determined by the duration of events.
While we understand that emergencies and last-minute illnesses do arise please be aware
that if you cancel last-minute more than three times, you will not be considered for future
events.

During busy periods (March – September) you are committed to working at least 2 events
per month.

How to apply
To apply, please click on the application form link on our webpage.

Those that best match the criteria will be invited to an interview with one of our Event
Managers.