Events & Digital Administrator

Institute of Materials, Minerals & Mining

• Contract type
• Full-time/Permanent
• Location
• Hybrid (London Hub)
• Closing date
• 8 Apr 2026
• Salary
• Circa £30k

About us

The Institute of Materials, Minerals & Mining (IOM3) is a professional membership organisation and registered charity, governed by a Royal Charter. With more than 150 years of history, we bring together a diverse global community working across the materials, minerals and mining sectors.

We connect disciplines through 22 Technical Communities and support clear pathways to professional registration, including chartership. Our members benefit from expert-led content, mentoring and a collaborative professional network. As a leading voice for sustainability and circularity across the materials cycle, we support our community to make a lasting impact, within their field and beyond. IOM3 is a professional home for materials, minerals and mining.

Role: Events & Digital Administrator

Reporting to: Head of Events

Supporting the high-level administrative and technical support for the IOM3 Events programme.

This role is the first line of contact for all delegate communications and the lead operator for the IOM3 webinar programme. The Events & Digital Administrator will be joining our busy events team playing a vital role in ensuring data accuracy across our event systems and supporting the team through a major digital transformation project.

Duties will include, but are not limited to:

1. Registration & Enquiry Management

• Act as the primary point of contact for all delegate, speaker, and sponsor enquiries across our events portfolio.
• Manage the registration database, ensuring all attendee records are accurate and up to date.
• Monitor the shared inbox, resolving the majority of queries and escalating complex logistical issues to the Senior Event Project Managers or Head of Events when necessary.

2. Webinar Production

• Take full ownership of the end-to-end administration of the webinar programme.
• Manage the webinar platform, including scheduling sessions, conducting speaker technical rehearsals, and live event hosting.
• Coordinate post-event recordings, delegate attendance data, and feedback surveys.

3. Technical & App Support

• Perform high-volume data entry and cleaning (formatting spreadsheets) for our mobile event apps.
• Upload speaker bios, headshots, and session descriptions into the app backend.
• Assist the Head of Events as required with User Acceptance Testing (UAT) for the new Digital Transformation (DX) project, following simple testing scripts to identify software bugs.

4. Onsite & Logistics Support

• Provide online and occasionally onsite support during events as required.
• Assist with the logistics for events, including coordinating badge printing data and signage lists.
• Support the team with administrative tasks for our event programme.

Person specification:

• Administration and IT skills including setting up and hosting webinars - essential

• Organisation and time management skills - essential

• Excellent written and verbal communication skills, internally and externally - essential

• Able to take ownership of projects and deliver on time using initiative - essential

• Able to work adaptably as part of a team - essential

• Methodical with excellent eye for detail and desire to work accurately - essential

• Ability to work on multiple projects simultaneously to tight deadlines - essential

• Digital confidence working with CRM, event apps etc - essential

• Knowledge/experience of events sector - desirable

• Commercial awareness - desirable

For more information or to apply, please contact Collette Marriott, Director of Business Support, recruitment@iom3.org by Wednesday 8 April 2026 at 17:00 BST.

First round interviews will be held in person at our London Hub on Wednesday 15 April.

Second round interviews will be held in person at our London Hub on Thursday 23 April.

IOM3 offers an excellent package, including life assurance and generous holiday entitlement, flexible working and much more.

Find out more about why you should work with us

Don’t meet every requirement? Studies have shown that women, people of colour and those who are disabled (physical, invisible or neurodivergent conditions) are less likely to apply to jobs unless they meet every single qualification. IOM3 is a forward-looking, diverse and inclusive Institute, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may just be the right candidate for this or other roles. Should you need reasonable adjustments, please do not hesitate to contact us to make suitable arrangements.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.