Event Manager
Event Manager
This is an opportunity for an experienced Event Manager to join the Commercial team at Somerset House. This role has specific responsibility for the professional management of all aspects of commercial hires – from points of contract through to execution - supporting the team with the delivery and operations for all bookings.
What we are looking for:
Deliver exceptional event operations:Lead the end-to-end operational and logistical delivery of a diverse portfolio of events, ensuring seamless execution from planning through to post-event review.
Build and manage trusted relationships:Develop strong relationships with clients, suppliers and internal teams, delivering outstanding customer service and clear communication to drive successful outcomes and repeat business.
Drive financial performance and growth:Manage event budgets and profitability through accurate forecasting, cost control and proactive identification of upsell and revenue-generating opportunities.
Ensure safe, compliant and efficient delivery:Oversee all operational administration, including staffing, risk assessments and health & safety compliance, ensuring events meet venue policies and operational standards.
Collaborate across teams and partners:Work closely with other Trust departments and contractors to resolve challenges effectively and support smooth site-wide operations.
Skills, knowledge & expertise required for the role:
Experience:
- Experienced in a similar role, within a unique venue with public spaces
- Experienced in delivering complex events
- Proven experience of managing and working with a range of event suppliers, including onsite and external contractors
- Worked with clients across a range of industries and scales, managing expectations and delivering a high-level client experience
- Previous experience of working to, and with, budgets
- Experienced in Health & Safety management, including writing risk assessments
Desirable
- IOSH training
- Personal licence holder
- First Aid trained
Skills:
- Ability to plan, manage and oversee operational procedures to a high standard, with strong attention to detail
- Excellent prioritisation skills, able to work under pressure to tight deadlines, with ability to adapt to change
- Strong customer focus
- Excellent interpersonal skills, with ability to build relationships, work collaboratively and influence decision-making with clients and colleagues at all levels
Benefits to working at Somerset House
Mental Health & Wellbeing
- Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed
- Mental health support and guidance from our in-house trained Mental Health First Aiders
- Hybrid working based on having 3 days in the office per week (pro rata if part-time)*
- Contribution towards eye tests and glasses
- Trust life insurance scheme
- We offer winter flu vaccination vouchers
Holiday
- Enhanced annual leave – 25 days plus bank holidays (pro rata)
- Birthday leave - additional day leave
- Celebration day - to celebrate anything of your choice
Other Leave
- Sick leave – 20 days full pay, followed by 20 days half pay (pro rata & following 3 months service)
- Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent (pro rata & following 3 months of service)
- Enhanced maternity pay
Benefits
- 8% employer pension contributions, no employee contribution required*
- Option for salary sacrifice
- Season ticket loan
- Cycle to Work scheme
Discounts, offers and free stuff
- The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites
- Discounts in Somerset House cafes and restaurants
- Discounts with various high street retailers and restaurants
- Discounts to local leisure centres
About Somerset House Trust
Somerset House is actively anti-racist and you can read about our commitment to diversity, equity, inclusion & belonging
here. We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society.
Our Commitment to Anti-Racism, Diversity, Equity, Inclusion & Belonging:
discrimination
in the initial screening stage of our recruitment process. This reinforces our commitment to focusing on the skills and qualifications of all applications from the start.
We're committed to creating an inclusive recruitment process. Please let us know if there's anything we can do to help you perform at your best. We're open to adjusting our process to accommodate your needs please email people.team@somersethouse.org.uk.
The Trust reserves the right to close a job before its application deadline.
Please only apply if you have the right to work in the UK; the Trust cannot currently offer sponsorships.
Somerset House Trust operates a hybrid working model which does not allow employees from working outside the United Kingdom
Documents
Our Hiring Process
Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along. Unfortunately, the Trust cannot sponsor or take over sponsorship of an employment Visa at this time.