Estates and Facilities Manager

BRITAIN YEARLY MEETING OF THE RELIGIOUS SOCIETY OF FRIENDS (QUAKERS)

51,075 per year

Friends House, 173 Euston Road, London NW1 2BJ

Full-time

1st May 2026

Listed today

Introduction

Application Pack

Estates and Facilities Manager
Manager

Friends House, 173 Euston Road, London NW1 2BJ | T: 020 7663 1000 | E: enquiries@quaker.org.uk
www.quaker.org.uk | Registered charity number 1127633

Introduction

This is an exciting time to join us and
make a real impact.

At Quakers in Britain we are working to bring
Quaker values of peace and sustainability to
the world, and support the Quaker
community.

The Estates & Facilities Manager ensures
that Quakers in Britain (QiB) sites are safe,
compliant, well-maintained, sustainable, and
welcoming. The role leads facilities and
housekeeping functions, oversees statutory
and operational compliance, manages
contractors, and ensures a high-quality
environment for staff, committees, tenants,
customers, and visitors. The post also
supports the Head of Estates & Facilities in
maintaining and developing property records
to inform long-term estate planning and
strategic decision-making.

We hope the information in this pack will fire
your interest. Quakers are inspired by faith to
work for a just, peaceful, and sustainable
world. Our staff team share those values and
support that work as we seek to increase our
impact.

This application pack background contains
information about Quakers, the salary and
benefits of working for us along with the job
description/ person specification for the post.

If you want to join our friendly, collaborative
team we look forward to receiving your
application.

You will find in this application pack
background information about the Quakers,
salary and benefits of working for us along
with the job description/ person specification
for the post.

Regards,

Kirsty Baker
Head Of Estates and Facilities

If you would like an informal chat about the role before applying, please email
Kirsty Baker at Kirsty@quaker.org.uk.

Application pack

Estates & Facilities Manager

About us

• About Quakers

The Religious Society of Friends (Quakers)
is a radical faith group with its roots in
Christianity. It emerged in the mid-17th
century as a group with no separate
priesthood, and with a form of worship based
in silence.

Quakers have been committed to peace,
equality, simplicity and integrity throughout
history, and are known for work to bring
about social change over the years, such as
on the abolition of the slave trade, the relief
of suffering in wartime, improving living
conditions for factory workers and the
introduction of same-sex marriage.

You can read more about the story of
Quakers at www.quaker.org.uk/faith.

• About Quakers in Britain

We are the charity that works with and on
behalf of all Quakers in Britain. Our staff and
committees provide support and events for
around 18,000 Quakers, who worship in 456
local meetings across Britain.

Supporting Quaker communities is a key part
of what we do. We have staff working within
reach of every Quaker meeting in Britain.
They work closely with local Quakers to
identify their spiritual and practical needs
and help them become stronger and more
connected. We are on hand to help Quaker
communities thrive.

We organise Yearly Meeting, the annual
assembly of the Quaker church in Britain. It’s
when Quakers gather in worship to connect,
explore current concerns and discern the
way ahead. This Spirit-led decision-making
guides our work.

Quakers are inspired by faith to build a better
world. We take forward this work for peace
and social justice and raise public
awareness of Quaker faith and values.

We are a registered charity with an annual
turnover of around £10m. Responsibility for
the charity lies with the fifteen trustees of
Quakers in Britain, appointed from among
the Quaker community.

The work of Quakers in Britain is carried out
through six departments:

• Quaker Life supports Quaker

communities in their life and worship,
oversees Quaker outreach, provides
training and organises events for
children and young.

• Quaker Peace & Social Witness

runs programmes supporting peace,
economic justice, sustainability and
criminal justice, through
campaigning, training, placements,
community empowerment and by
supporting Quakers in local activity.

• Quaker Church Affairs manages
the governance, events, and the
shared identity and discernment of
Quakers. It is underpinned by work
on equity and justice in these
structures.

• Quaker Communications &
Fundraising promotes public
awareness of Quakerism, provides
advocacy, media, web and
publications services to the
organisation, and oversees
fundraising from Quakers, Quaker
meetings and Trusts.

• Quaker Finance & Property

oversees the budget and finances of
BYM, the work of our commercial
trading subsidiary and our ethical
investment portfolio and properties.

• Quiet Company is our wholly-owned

trading subsidiary. It operates
Friends House as a major conference
venue and runs the building facilities.
It also runs our Yorkshire office and
Swarthmoor Hall, the historic home of
Quakerism located in Cumbria. Each
year, the Company gift-aids any
profits or surplus to the charity to
support and enable Quaker work
www.quietcompany.co.uk.
You can read more about the governance
structures of the Quaker organisation in
Britain here www.quaker.org.uk/structure.

You can download our Trustees annual
report and financial statements here:
www.quaker.org.uk/annualreport.

Application pack

Estates & Facilities Manager

Our values

• Our Values

Quakers live by core values that flow from
our faith. They are central to our
relationships with other people and with the
earth:

Peace
Quakers are best known for their deep
commitment to peace. But we don’t simply
oppose war. We tackle the root causes of
violence and challenge the systems that lead
to war.

Equality and justice
Quakers believe everyone is equal. This
leads us to challenge injustice and work with
people who suffer injustice. We oppose all
forms of discrimination and champion
diversity.

Truth and integrity
Quakers strive to speak the truth with love.
Treating others as we would want to be
treated means being both honest and
respectful in our words and actions.

Simplicity and sustainability
Quakers try to live simply and focus on the
things that really matter: the people around
us and the natural world. We call for a
sustainable way of life that puts people and
planet first.

The process of living out our faith is often
called Quaker Witness – you can find out
more about Quaker work by listening to our
podcast: www.quaker.org.uk/podcast.

Application pack

Estates & Facilities Manager

Working for
Quakers in Britain

Quakers in Britain is a national charity
employing 150 people. Our staff work
remotely and from offices in London, Leeds
and Cumbria. Its purpose is to work for, with
and on behalf of Quakers across Britain.

• About our organisation

Quakers is the name most commonly used
for the Religious Society of Friends.
Although we have our roots in Christianity,
we also find meaning and value in the
teachings and insights of other faiths and
traditions.

In Britain there are about 18,000 Quakers.
We have 456 local Quaker Meetings,
grouped into 72 ‘area meeting’ charities. All
these charities are affiliated to Britain Yearly
Meeting.

Quakers in Britain is a charity, formally
known as ‘Britain Yearly Meeting of the
Religious Society of Friends’. The trustees
are appointed by and accountable to British
Quakers; and because this work is done for
and on behalf of Quakers from the whole of
Britain, the work we do is known as ‘centrally
managed work’.

• A Quaker workplace

• Very few jobs with BYM are restricted
to Quakers, although about 1/3 of the
staff are Quakers or linked to
Quakers in some way.

• The Quaker way of life

The Quaker way is based on silent worship,
as a way to help people connect directly to
God. Quakerism began in Britain in the 17th
Century. Its roots are in radical Christianity,
although today not all Quakers call
themselves Christian.

Quakers share a way of life rather than a set
of beliefs. We seek to experience God
directly, within ourselves and in our
relationships with others and the world
around us.

Quakers are ordinary people, who try to live
their values they can. This leads many
Quakers to work for a better world.

Values that are important to us include truth
and integrity; simplicity; equality; peace; and
sustainability.

You do not need to be a Quaker to worship
with us at one of our meetings.

We aim for our workplace to be consistent
with Quaker values - broadly the same as
most well-run progressive organisations. For
example:

You can find out more:

• From our website:

www.quaker.org.uk.

• We expect staff to respect each
person regardless of age, race,
religion, gender, transgender status,
sex, sexual orientation, disability,
marital or civil partnership status
• We work to avoid unjustifiable and
unlawful discrimination in our
employment practices

• We strive to follow good employment
practice, with clear and supportive
line management

• We have a 1:4 ratio between the
lowest and highest salaries

• We aim to be open and honest in all

our work

• We avoid titles such as ‘Mrs.’ or ‘Mr’

• By reading Advice and queries which
is an introduction to Quaker belief.
Read it online at
http://qfp.quaker.org.uk.

• By visiting the Quaker Centre at

Friends House, which has leaflets
and books, and volunteers who can
answer questions.

• Or by requesting a free information
pack from www.quaker.org.uk/more-
information.

Application pack

Estates & Facilities Manager

About the team

Estates & Facilities

The Estates and Facilities Manager is part of
Facilities and Estates Team. The objectives
of the department are to be responsible for
ensuring our buildings are safe, compliant,
well-maintained, sustainable, and
welcoming,

Application pack

Estates & Facilities Manager

refurbishments, ensuring value for
money.

• Support environmental sustainability
initiatives including energy efficiency,
waste reduction, and recycling.

• Manage operational budgets, monitor
expenditure, and forecast costs to
ensure effective resource allocation.
• Maintain strong communication with
staff, tenants, contractors, and
consultants to ensure excellent
customer service.

• Contribute to operational planning,

long-term estate strategies, business
continuity planning, and project
delivery.

Reporting

• Reports to: Head of Estates &

Facilities

• Direct reports: Assistant Facilities
Manager; Cleaning Team Leader
Indirect reports: Cleaning Assistants,
Security Team

About this post

• Job purpose

1. Key accountabilities and main tasks

• Support the operational management
of BYM estate, ensuring buildings
and services are safe, compliant,
efficiently run, and maintained to a
high standard.

• Oversee statutory and regulatory

compliance including building, fire,
health & safety, heritage,
accessibility, and environmental
responsibilities.

• Act as Chief Fire Officer, leading with

robust risk management.

• Plan and manage preventative,

reactive, and lifecycle maintenance,
including contractor management
and asset care.

• Provide leadership to Assistant

Facilities Manager, Cleaning, and
Security teams, ensuring effective
supervision, rotas, performance
management, and high-quality
service delivery.

• Ensure appropriate security

procedures, staffing levels, and
incident responses are in place.
• Maintain accurate property and

facilities records, including document
control and liaising with external
consultants.

• Procure and manage contracts for
facilities, cleaning, engineering
services, building maintenance, and

Application pack

Estates & Facilities Manager

Management of work

• Lead and supervise multi-site
facilities operations, ensuring
compliance with health, safety, and
operational standards.

• Make day-to-day operational

decisions regarding maintenance,
security, and Cleaning.

• Plan and prioritise maintenance

schedules, projects, contractor work,
and resource allocation.

• 2. Intellectual demands

• Ability to interpret technical and

regulatory information and apply it to
estates management.

• Planning, decision-making, and

problem-solving across multiple sites.

• Strong IT literacy, including facilities

management systems, reporting, and
data management.

• 3. Judgements

• Determine appropriate responses to
operational or safety incidents.

• Make procurement, budget, and

staffing decisions to ensure effective
service delivery.

• Balance competing priorities,

including maintenance, compliance,
sustainability, and user needs.

• 4. Use of resources

• Responsible for buildings, equipment,
and systems across multiple BYM
sites.

• Manage budgets, contracts, and

operational resources efficiently and
responsibly.

• 5. Working conditions

• Primarily on-site at Friends House,
with occasional travel to other BYM
properties.

• Participation in duty manager rotas
including early mornings, evenings,
weekends, and bank holidays.

• Some on-call responsibility for
emergency response, building
access, and health & safety.

Application pack

Estates & Facilities Manager

• Physical activity may include site

inspections, manual handling, and
accessing roof plant areas.

Other responsibilities

• To undertake duties and

responsibilities commensurate with
the post

• Support the Quaker Leadership
Framework and Quaker Values.
• Take personal responsibility for

Health and Safety at all times.
• Responsible for ensuring that QiB’s
Safeguarding Policy is followed
• Responsible for ensuring that QiB’s

Equal Opportunities Policy is followed

• Responsible for ensuring that QiB’s
commitment to sustainability is
followed

• Responsible for ensuring that QiB’s

Staff handbook is followed

• A commitment to championing equity,

diversity and inclusion in our
workplace community

Application pack

Estates & Facilities Manager

• Desirables

• Experience with environmental

sustainability and carbon reduction
initiatives.

• Technical background in building

services or engineering.

• Experience in appointing and

monitoring consultants or building
agents

Person specification

This is list of the attributes that a legacy
fundraiser could have. We know that no-one
will match up perfectly to the whole list. We
are looking for the best mix of skills and
experience that fits these needs.

• Essential knowledge

• Expertise in building and facilities
management across multi-site
operations.

• Knowledge of statutory compliance
including health & safety, fire, and
building regulations.

• Understanding of standard operating
procedures, planning, and problem-
solving.

• Strong IT skills, including booking and
facilities management systems.

Essential experience

• Managing estates, facilities services,
or multi-site building operations.

• Coordinating maintenance teams,
contractors, and external service
providers.

•

Implementing health & safety,
compliance, and regulatory
standards.

• Budget management, procurement,
and operational resource allocation.

• Project management for

refurbishments, improvements, or
facilities upgrades

• Essential skills

• Leadership and team management,
motivating staff to deliver high
standards.

• Strong interpersonal, communication,

and stakeholder management skills.

• Ability to adapt to changing

environments and operational
challenges.

• Commitment to equality, diversity,
and inclusion in the workplace.

Application pack

Estates & Facilities Manager

Salary & benefits

Salary
£51,075-£57,653 (inc. London Weighting)

Contract
Full time, permanent

Location
Based at our offices in London (NW1)

Hours of work
35 hours per week,

Flexible working options
While the role is London-office based, we
are open to discussions about flexible
working patterns such as working from home

Holiday
27 days a year plus bank holidays and three
days for Christmas closure.

Subsidised café
We have an on-site café which provides
subsidised meals as well as a bookshop
selling ethically sourced goods.

Cycle to work scheme
We offer a cycle to work scheme which helps
you save money on a new work bike and
spread the cost of the bike over monthly tax-
free instalments.

Annual Season Ticket Loan
We will provide with a loan of up to £7,500 to
cover the cost of your season ticket
repayable in 11 monthly instalments.

Sabbatical scheme
Staff are able to take a nine-month unpaid
sabbatical leave after five years’ continuous
service.

Pension scheme
Quakers have a generous pension scheme
where we contribute 8% of your salary and
you contribute 3% of your salary. You have
the option to increase your contributions
should you wish and to pay your
contributions via salary sacrifice.

Sick pay scheme
We have a very generous sick pay scheme:
If you have less than 12 months service, you
are entitled to full sick pay for 3 weeks
followed by three weeks at half pay.
After 1 years’ service, you are entitled to full
sick pay for 3 months followed by 3 months
at half pay, subject to a maximum of six
months since the start of your service.
After 4 years’ service you are entitled to full
sick pay for six months followed by six
months at half pay, subject to a maximum of
12 months.

Private Health Insurance
If you are off work due to sickness for more
than 52 continuous weeks you will be
eligible, subject to requirements of the
scheme, to sick pay.

Employee Assistance
Quakers offers access to an independent,
confidential employee assistance
programme, which is available 24 hours a
day.

Family Friendly Policies
Our family friendly policies give enhanced
maternity and adoption leave. After one
year’s service by the 15th week before your
baby is born or you adopt, you will be
entitled to six weeks at full pay, 20 weeks at
half pay and 13 weeks at SMP. Parents
expecting multiple births will receive an
additional two weeks of parental leave. Staff
undergoing IVF treatment will receive 10
days paid leave to attend their appointments
and up to 5 days paid leave for staff who
wish to accompany their partner to
appointments who are receiving IVF
treatment in any 12-month period.

Application pack

Estates & Facilities Manager

Apply online at www.quaker.org.uk/jobs.

The closing date for applications is:

8am, Friday 1 May

We will consider your application
immediately after the closing date and get in
touch with you as soon as possible.

Interviews will be conducted by Head of
Estates and Facilities and Head of IT on
Thursday 7 May 2026, in person at Friends
House.

How to apply

Quakers have a faith commitment to equality
and encourage and welcome applications for
posts from people of all identities and
backgrounds. As a result of our recruitment
practices, individuals will be selected only
based on their relevant skills, experience,
qualifications and abilities. We work hard to
ensure that a candidate’s age, belief,
disability, ethnicity, gender, gender
reassignment, marital status, nationality,
neurodivergence, race, religion, sex, sexual
orientation or social class will not be a barrier
to working for Quakers in Britain. As a
Quaker organisation we expect all applicants
and employees to uphold our values.

We aim to operate an equitable and user-
friendly application process for all
candidates. If you need any reasonable
adjustments during the application process,
please contact our People Team.

Quakers in Britain is committed to
safeguarding and promoting the welfare of
children, young people and vulnerable adults
and expects all staff and volunteers to share
and uphold this commitment. Our
recruitment and selection process reflects
our commitment to safeguarding, and the
suitability of all candidates will be assessed
during recruitment in line with our Safer
Recruitment guidelines. Successful
candidates will be subject to pre-employment
checks in line with these guidelines.

The successful candidate will be required to
undergo Safer Recruitment pre-employment
checks, including:

• Right to work check
• References, including your current

line manager

Application pack

Estates & Facilities Manager

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Estates and Facilities Manager