Recruiting | Engagement & Homelessness Team Manager- Horizons Bristol

Recruiting | Engagement & Homelessness Team Manager- Horizons Bristol

Full Time37.5 hours per weekSalary£38,090.45 per annum pro rataClosing Date9am Friday 15th May 2026Interview DateTuesday 26th May 2026Job ReferenceEMTM-HBContract Type:Permanent

Purpose of the role:

As the Team Manager in the Engagement & Homelessness Team you will ensure delivery of wide-ranging and inclusive services to people who use drugs and alcohol. The service promotes harm reduction and better health, alongside engagement and treatment in drug and alcohol services across Bristol. You will be responsible for the support and supervision of Team Leaders and staff within your service who deliver proactive services through outreach, in-reach, and from fixed base premises, often to populations facing barriers to treatment.

You will support staff to deliver high quality, evidence-based interventions to minimise harm and help people into the services they need, when and where they need them. Working closely with other services within Horizons and externally to provide treatment opportunities and ongoing support.

You will manage Needle & Syringe Programmes (NSP) across the city, ensure Naloxone distribution, BBV testing and work closely with our nursing staff to improve health outcomes for people who find accessing medical care difficult.

As Team Manager, you will also provide flair and enthusiasm to support staff to identify and respond to new and emerging trends in drug and alcohol use, piloting interventions when needed in diverse settings including the nighttime economy, residential and outdoor venues.

Key Responsibilities:

• As Team Manager, be responsible for the induction, line and performance management, supervision and support of your Team Leaders.
• To supervise direct access services delivery at several locations across Bristol, alongside volunteers and peers. This includes responsibility for our Advice Centre, which is open 6 days a week.
• To lead a team to: engage service users into assessment of their treatment and related needs through a variety of approaches; support access to structured treatment within Horizons; and liaise with other agencies as needed, to enhance positive outcomes
• To work with other managers and team leaders across Horizons, as well as external services, to ensure that services are able to provide the best quality of access, advice, treatment and support.
• To develop and deliver a range of interventions specifically for priority groups and enable staff to establish and maintain contact with these groups who might benefit from treatment within drug and alcohol services through regular assertive outreach and in-reach, as well as from our fixed bases in Brunswick Square.
• To lead staff to provide solution-focused, brief interventions, and crisis management as required.
• To co-ordinate and ensure high quality provision of BDP’s Needle and Syringe Programme, through both direct access and Pharmacies.
• To work closely with People Who Inject Drugs (PWID), community based organisations and statutory agencies to promote positive changes in risk behaviours and injecting practices. Ensure staff provide advice, information and support to PWID in relation to risks related to injecting, drug and alcohol use, HIV, Hepatitis B and C and sexual practice.
• In collaboration with nursing staff, develop and disseminate information and advice about health and social wellbeing, ensure staff offer BBV testing, facilitate Hepatitis B vaccination, and treatment for BBV infection where appropriate.
• Ensure overdose prevention programme, including naloxone supply to service users and other organisations.
• To notice and respond quickly to new and emerging trends in drug and alcohol use, helping to develop services to meet specific needs and provide early interventions.
• Work with your team to identify and evaluate opportunities for innovation and service improvement, including supporting research hosted by Horizons and BDP.

What We’re Looking For:

• Ability to motivate and supervise others to provide an excellent service
• A non-judgemental & empathetic approach
• A commitment to evidence-based practise and harm reduction principles
• Excellent organisational skills and an attention to detail working in a complex field.
• An interest in service development and research to inform best practise

Qualifications and Experience

These are set out in the Person Specification.

Special Notes or Conditions

• An enhanced Disclosure and Barring Service check is a prerequisite of offer of employment.
• Post-holders are required to have a Hepatitis B vaccination
• This is a post in a developing service, which involves a wide range of agencies. The priorities for this role will be under review and may change as the service develops requiring flexibility from the post holder

About BDP:

Bristol Drugs Project (BDP) has been supporting the people of Bristol around their drug and alcohol for the past 40 years. We are committed to providing accessible and appropriate support for anyone who needs it and to reduce the harms caused by drugs and/or alcohol. Workers at BDP come from diverse backgrounds and experiences, but all share a drive to make a difference in the lives of the people we work with.

Our Horizons Service:

Horizons is a brand new partnership that is delivering services to support people affected by drug and alcohol use in Bristol. We have partnered with Turning Point (who are lead provider) and seven other local and national providers: The Nelson Trust, Hawkspring, One 25, Southmead Development Trust, Southmead Project, Wellspring Settlement, and Release. As a partnership we draw on the expertise of all of the organisations involved to create a service that best meets the unique needs of the people we support.

What we offer:

• 27 days annual leave yearly which increases by 1 day every year to a maximum of 32 days after 5 of service PLUSbank holidays
• Comprehensive Employee Assistance Program
• Thorough line management and reflective practice programme
• Extensive and ongoing training
• Cycle to work scheme

How to apply

Please download the job description and advert here:

Then visit our Application Hub to find our application form and other helpful information to support your application.

Please refer to the person specification available within the job description when completing your application.

Questions:

If you would like an informal chat about this role, please contact

• Paul Sargent ( paul.sargent@horizonsbristol.co.uk / 07928740398)
• Hannah Brittain ( Hannah.Brittain@turning-point.co.uk / 07547 353 757)

If you have questions regarding the application process or need some support in completing your application, please email recruitment@bdp.org.uk or call 0117 987 6001 and ask for recruitment.