Enablement Transition Officer

Job Title:

Enablement Transition Officer

Reporting to:

Team Leader

Grade:

G

Hours of Work:

Flexible over a 7-day flexible rota to include weekends and
evenings

Objectives:

•  The role of Enablement Transition Officer is responsible for a caseload of vulnerable

people who live in short-term accommodation.

•  The Enablement Transition Officer will work collaboratively with other professionals,

signposting when required to achieve positive health and housing outcomes.

•  To support individuals with complex needs within a Hostel environment.
•  You will be responsible for delivering housing related support and assistance in order

for them to transition into permanent accommodation.

•  The role will involve using a strength based approach to help overcome complex

issues and creating tailored support packages for individuals.

•  You will also be responsible for conducting Health and Safety checks, rent collection

and void management.

•  This service operates 7 days per week including some evening work to ensure that
the needs of our clients are fully met. The post will come with development and
training over the next 2 years to support the complexity of the client group and role.

KEY PERFORMANCE OBJECTIVES:

•  Work as part of a team being responsible to your Line Manager for the well-being of

service users.

•  Provide service users with appropriate support so they may work toward maximising

their independence.

RESPONSIBILITIES:

General:

•  To carry out the client referral and interview process.
•  To carry out the regular risk assessment and management plans as and when needed

due to the changing needs and aspirations of the service users

•  To implement and monitor client support plans, ensuring they are kept updated and

comprehensive for audit purposes

•  To ensure that service users are made aware of and understand their rights and

responsibilities in relation to the scheme and/or their tenancy agreement.

•  To liaise with statutory and voluntary agencies, colleges, day services, training providers

and employers on behalf of service users as appropriate.

1st October 2023

•  To assist service users in having the opportunity to voice their views and be involved in

the management of service delivery.

•  Contribute to the protection of service users from abuse, and support service users

when distressed.

•  To maintain service user confidentiality within the policies and procedures laid down for

the service.

•  To ensure service users are treated with respect and their dignity is maintained at all

times.

•  To maintain all necessary records in accordance with service policy.
•  To maintain timesheets, expense records etc. in accordance with

appropriate policy and procedures.

•  To promptly prepare bedrooms for re let, including room cleaning, sourcing furniture,

room dressings and essential living items as required.

•  Monitor and provide practical support to service users in order to maintain the

cleanliness and upkeep of their bedroom and kitchen area in line with expected
standards

Other:-

•  To foster the Mission, Vision, Values and Christian ethos of ALABARÉ in a

responsible and positive way on all occasions.

•  Work towards the outcomes outlined in the Charity’s Strategy for Growth and

Resilience 2025-30

•  We reserve the right to ask you from time to time to undertake any other reasonable

duties as required within this role.

•  To adhere to the list of general duties contained within the staff handbook.
•  To be committed to safeguarding children and young people and vulnerable adults in
line with ALABARÉ, Local Children’s Safeguarding Board and Adult Care guidelines.

The purpose of this job description is to indicate the general level of responsibility and
standards expected of the post.  The detailed duties may vary or develop over time
according to needs without changing the nature or level of responsibility of the post.

The job role as described will be reviewed from time to time and where necessary be
amended. This Job Description also forms the basis at the annual discussion of the
Charity’s Appraisal Programme.

Name…………………………………………………………..

Signed ………………………..……………………………….

Date……………………………………………………………

ALABARÉ Registered in England No. 2604011  Registered Charity No. 1006504
Head Office: Riverside House, 2 Watt Road, Salisbury SP2

1st October 2023

PERSON SPECIFICATION

Enablement Transition Officer

ESSENTIAL QUALITIES

▪  Experience of working in supported housing or a related field

▪  Experience of working unsupervised and on your own initiative.

▪  Ability to form and maintain professional working relationships with a range of

individuals.

▪  Experience of working as part of a team

▪  Excellent written, verbal and non-verbal communication skills

▪  Experience of forming and maintaining appropriate professional boundaries

▪  Basic IT Skills

▪  Good working knowledge of the welfare benefits system

▪  Experience and knowledge of key working systems

▪  Experience of involving service users in improving services

▪  Experience and knowledge of Health & Safety legislation and related issues

▪  Experience of accurately maintaining a petty cash system

▪  Ability to record information accurately, objectively and within prescribed timescales

▪  To be able to cover on a flexible rota to include some evenings, weekends, Bank

Holidays and sleep-ins.

▪  To currently hold or be committed to personal development through training leading to

NVQ accreditation

1st October 2023