Employment Caseworker - North West England

Employment Caseworker – North West (Liverpool & Greater Manchester)

Full‑time | Fixed‑term until April 2027

Do you have a passion for supporting people with a learning disability to achieve their employment goals?

We have an exciting opportunity for a committed and motivated Employment Caseworker to join our Employ Me team, delivering high‑quality, person‑centred employment support to people with a learning disability, across Liverpool and Greater Manchester.

 About the Programme

As part of this programme, you will work alongside our retail team to support volunteers from Mencap charity shops with a learning disability, helping them to develop skills, build confidence and progress into their next steps — whether that’s paid work, further volunteering or training opportunities. This role is part of a new project generously supported by Chopstix, designed to increase access to meaningful and sustainable employment opportunities for people facing barriers to work. You will work closely with participants, employers, families and local stakeholders to deliver a high‑impact programme that creates real and lasting change.

What You Will Do

As an Employment Caseworker, you will:

• Manage a caseload of participants (retail volunteers with a learning disability), providing tailored, person-centred employment support
• Deliver vocational profiling, job‑matching and ongoing in‑work support
• Build and maintain strong employer partnerships across Liverpool & Greater Manchester, including with ‘twinned’ Chopstix restaurants
• Generate referrals through local networks, community organisations and Jobcentre Plus
• Deliver employability workshops and 1:1 interventions
• Ensure accurate record‑keeping, progress tracking and reporting

What You Will Bring

We are looking for someone who has:

• A positive attitude, enthusiasm and a passion for improving people’s lives
• Strong communication and organisational skills
• The ability to build trusted relationships with participants, employers and partners
• Experience supporting individuals in a workplace, community or educational setting
• Experience managing a caseload and working towards targets
• A commitment to delivering high‑quality, person‑centred employment support

A background in supported employment is helpful, but not essential — we’re looking for the right values, drive and willingness to learn.

Safeguarding Statement

Mencap is committed to safeguarding and promoting the welfare of the people we support. We expect all colleagues and volunteers to share this commitment. All roles are subject to appropriate background checks, and safeguarding training will be provided as part of your induction.

Further information can be found in the job description. At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone — come as you are and join us. Together we are Mencap! If you feel that this role is for you, please apply with a full and up‑to‑date CV that demonstrates how your skills, knowledge and experience meet the Person Specification — and tell us why you want to work for Mencap.

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