Education, Training & Employability Officer
Salary: £28,860 per year
Hours: 37.5 per week
Contract: 1 year fixed-term (with possibility of extension)
Closing date: 4th February 2026
Interview date: w/c 16th February 2026
Job Summary
We are looking for an enthusiastic ETE Officer to deliver an inclusive, youth-focused employment hub supporting young people aged 16-24 across Croydon, Lambeth and Bromley. You will provide 1:1 mentoring, employability support and practical guidance to young people facing barriers to work, including those experiencing poor mental health, housing instability, or other complex needs. Working closely with DWP Work Coaches, employers and local partners, you will support young people with moving towards employment, training or meaningful progression.
What We Offer
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Flexible & remote working;
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Competitive salary and benefits package (including healthcare plan, discounts and match tickets);
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26 days annual leave (in addition to public holidays);
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A personal development plan and training opportunities;
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The opportunity to use the power of sport to make a difference in the lives of young people in South London.
Job Description
As ETE Officer you will:
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Hold a caseload of young people aged 16-24, providing weekly face-to-face mentoring and flexible drop-in support;
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Carry out initial 1:1 diagnostic assessments to identify strengths, goals, barriers and wider support needs, co-designing personalised action plans with young people focused on ETE and personal development;
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Support young people with CV writing, job applications and interview preparation;
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Deliver workplace readiness and life skills sessions;
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Work collaboratively with DWP staff co-located in the hub to ensure coordinated, person-centred support;
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Liaise with employers and partners to access work experience, volunteering and training opportunities;
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Support delivery of workshops, group sessions and holiday activities where required.
Person Specification
As successful candidate you will have:
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A passion for transforming the lives of young people, particularly those facing barriers such as unemployment, low confidence or complex life circumstances;
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Experience in managing a caseload of 'NEET' young people and delivering 1:1 youth support;
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Ideally a relevant qualification at Level 2 or above, e.g. Youth Work, IAG, mentoring or another related field;
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Excellent facilitation skills, with the ability to build trusted relationships with young people and partner organisations;
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A good understanding of issues affecting young people, including mental health, housing insecurity and other barriers to employment.
Safeguarding
We are committed to ensuring the welfare and protection of all children, young people and adults at risk who take part in our activities, and all staff are expected to share this commitment. All successful candidates will go through safer recruitment checks before commencing employment.
Equalities
We endorse the principle of equality and strive to ensure that all our staff and participants have a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, and can be assured of an environment in which their rights, dignity and worth are respected.
We want our staff to reflect the diversity of our local community, and we welcome applications from individuals of all age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion of belief and marriage and civil partnership.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
If you require any reasonable adjustments to be made to support your application, please just let us know.
- Department
- Route to Employment
- Locations
- Selhurst Park Stadium
- Remote status
- Hybrid
- Hours
- Full-Time
Selhurst Park Stadium
OUR BENEFITS
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Flexible and remote working
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Generous holiday allowance
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Healthcare plan
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Employee Assistance Programme
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Match tickets for CPFC home games
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& plenty more!
Our Values
- TEAMWORK 🤝
We support everyone around us and treat them with respect, working together to achieve great results.
We are proud to represent Palace and aspire to be the best in everything we do.
- INNOVATION💡
We are not afraid to try new things, we are creative and inspiring, always seeking new ways to progress.
About Palace For Life Foundation
The Palace for Life Foundation is the official charity of Crystal Palace FC which has been working with the south London community for over 30 years. We use the power of football and the Palace brand to change the lives of young people across south London, particularly the most vulnerable. We work with 18,000 people each year, inspiring them to find a better path and to lead a healthier life.