WorkInCharities LogoWorkInCharities
Sign in

Connect with a cause that needs you!

ViewApply Now

Duty Worker

REFUGE
28,857.12 per year
Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Full-time
24th April 2026
Listed today
  • Location
  • Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
  • Service/location/team
  • Ascent Pan London Floating Support Service - Hybrid position
  • Salary
  • Salary £28,857.12 per annum Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
  • Job Profile
  • Job Profile document

  • Role Overview

  • We are recruiting for a Duty Worker to join our Ascent Pan London Floating Support Service team

    Job Title: Duty WorkerLocation:Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
    Salary:£28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangementContract type:Full Time, Fixed Term (until March 2027)Hours:37.5 hours per week

    We are recruiting for a Duty Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.

    The central duty team (3 duty workers) will work closely with Refuge’s 6 floating support workers and floating support manager, and each service in the partnership has dedicated management to provide support and oversight for staff, and lead on safeguarding and project management.

    We are looking for somone who has proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. The post-holder will also have excellent casework skills, good written and verbal communication skills, clear professional boundaries, and be a proactive team player.

    This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

    Closing Date: 09:00am on 24 April 2026

    Interview Date: 5 May 2026

    Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. For more information on our work, please visit

    www.refuge.org.uk.
  • Benefits

  • Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.