Duty Manager
Genesis Cinema
Whitechapel, London
Salary: £30,000
Genesis Cinema are hiring a Duty Manager
Genesis Cinema are hiring a Duty Manager
London’s largest independent cinema is looking for a full time Duty Manager to join its vibrant and exciting team.
Genesis is a 1000-seat, five-screen family-owned independent cinema in London’s ever-changing East End, and the site has been entertaining customers for over 120 years. Alongside major releases and an indie and arthouse programme, they host a wide variety of events and festivals, from poetry slams and swing dance classes to major film festivals and film premieres, always ensuring they work closely with the local community.
In addition to the largest auditorium in East London, Genesis also encompasses a new outdoor cocktail and dining venue, The Yard, Bar Paragon and Kitchen, serving delicious cocktails and award-winning food, plus the Grindhouse Café, serving locally roasted Nude Espresso coffee and fresh, locally baked pastries.
Genesis is seeking a driven individual with experience leading a dynamic team and a passion for cinema to manage daily operations.
The main job role will involve, but is not limited to, the following:
- Managing and motivating a team of up to 20 staff across multiple departments per shift.
- Being proactive and reactive on a daily basis across all cinema operations.
- Working closely with the venue management team to plan and organise over 100 events each year
- Executing sales and promotional projects and activities
- Training staff to provide the highest levels of customer service.
- Ensuring cleanliness, food hygiene and health and safety procedures are met
- Being responsible for venue, customer and staff safety and security
- Managing and recording daily finances
Essential attributes the successful candidate will be able to demonstrate:
- A passion for customer service and providing unique experiences with an eye for service and presentation detail
- A deep passion and knowledge of film and cinema
- Experience of leading a team during high volume and high pressure service periods within a cinema, theatre or entertainment venue
- Experience in event management and handling of talent
- An understanding of food hygiene, first aid and health and safety practices
- Projection and AV experience are desirable but not essential
- Experience of working with box office and POS software
- Experience in handling and recording daily finances
To apply:
Please send your CV and a cover letter stating how your experience applies to the role and what you can bring to the team to callum@genesis-cinema.co.uk
#LI-DNI
The closing date for this position is 02/07/2026 at 14:00