District Resolutions Officer

London District Office

London District Office

£35,000 pro rata

Part-time

Thursday, 19 February 2026

Be a part of a collective and supportive team by joining the London District.

Our Resolutions Officer will take the lead in seeking reconciliation and resolution from complaints received to the London District by following Methodist Church processes. This role will also oversee any employment disagreements with the aim of offering reconciliatory practices.

You must have good knowledge and experience of complaint handling (that’s a given), but you’ll also need to possess resilience in dealing with individuals who need support and have the ability to empathise with all involved in these processes, remain calm under pressure and be able to handle difficult and sensitive situations. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team.

Why work with us?

A brilliant central office in Westminster, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and did we mention the great colleagues?

We would also welcome interest in this role from ministers and we would be willing to reimburse the Circuit for the 10.5 hours. Please discuss this with your Superintendent in the first instance.

Deadline is 12noon on Thursday 19 February. Shortlisting will take place on Thursday 19 February and interviews will take place on Wednesday 25 February.