Distress Response Worker

GLASGOW ASSOCIATION FOR MENTAL HEALTH

Person Specification

POST:      Distress Response Worker
Compassionate Distress Response Service (CDRS)

QUALIFICATIONS
Essential         Desirable
| Social Work, RMN, Occupational  |     |     |
| ------------------------------- | --- | --- |
Therapy or equivalent.
|     |     |    |
| --- | --- | --- |
SVQ 4 Care I an appropriate area

| Minimum SVQ Level III in Health or  |     |     |
| ----------------------------------- | --- | --- |
Social Care, or equivalent or HNC in

relevant field

EXPERIENCE
Essential         Desirable

| Minimum 2 years’ experience working  |     |     |
| ------------------------------------ | --- | --- |
within health and social care field
|                                   |     |    |
| --------------------------------- | --- | --- |
| Experience of working in a team   |     |     |
|                                   |     |    |
| Supporting and supervising other  |     |     |
staff/volunteers
|                                       |     |    |
| ------------------------------------- | --- | --- |
| Knowledge of relevant legislation     |     |     |
|                                       |     |    |
| Ability to work and communicate in a  |     |     |
multi-agency environment, maintaining
|     |     |    |
| --- | --- | --- |
positive working relationships
|                                |     |     |
| ------------------------------ | --- | --- |
| Ability to use IT effectively  |     |    |

| SKILLS    |     |     | Essential           | Desirable  |     |
| --------- | --- | --- | ------------------- | ---------- | --- |

| Assessment & Risk Assessment skills   |     |     |     |     |     |
| ------------------------------------- | --- | --- | --- | --- | --- |

| You will have excellent listening, and  |     |     |     |     |     |
| --------------------------------------- | --- | --- | --- | --- | --- |
interpersonal skills and be able to

quickly establish feelings of trust and
rapport.
| Excellent verbal communication skills  |     |     |     |     |     |
| -------------------------------------- | --- | --- | --- | --- | --- |

| Good written communication skills  |     |     |     |     |     |
| ---------------------------------- | --- | --- | --- | --- | --- |

| Able to work independently and on  |     |     |     |     |     |
| ---------------------------------- | --- | --- | --- | --- | --- |
your own initiative

| You will have the skills and qualities  |     |     |     |     |     |
| --------------------------------------- | --- | --- | --- | --- | --- |
to create the conditions for a safe,

welcoming and supportive
environment.
| You will have good time  |     |     |     |     |     |
| ------------------------ | --- | --- | --- | --- | --- |
management skills, be able to

prioritise and handle demanding
workloads.

| PERSONAL TRAITS                     |     |     | Essential           | Desirable  |     |
| ----------------------------------- | --- | --- | ------------------- | ---------- | --- |
| Compassionate and caring            |     |     |                    |            |     |
| Ability to demonstrate empathy and  |     |     |                    |            |     |
concern
| Self-motivated and resourceful  |     |     |    |     |     |
| ------------------------------- | --- | --- | --- | --- | --- |
| Team member                     |     |     |    |     |     |
| Flexible and adaptable          |     |     |    |     |     |
| Can work irregular hours        |     |     |    |     |     |

Other
| Car owner  |     |     |     |     |    |
| ---------- | --- | --- | --- | --- | --- |