Clinical & Medical

Director of Quality – South & National Lead for Wards & Outpatients

Director of Quality – South & National Lead for Wards & Outpatients

Barbican, London | Hybrid Working with National travel | Clinical Directorate | Permanent | Full TimeCompetitive salary available, depending on experience37.5 hours per week

Nuffield Health is seeking an experienced senior clinical leader to join its Clinical Leadership Team as Director of Quality for the South region, with a national leadership remit for Wards and Outpatient Departments.

This role provides expert leadership, assurance and oversight of quality, safety, effectiveness and patient/customer experience, working in close partnership with Executive Operations Directors, Hospital Directors and clinical leaders to deliver Nuffield Health’s Quality Strategy.

In addition to regional accountability, the successful person will act as the national subject matter expert for Ward and OPD services, setting standards, driving consistency and leading improvement programmes across the hospital network. The role ensures strong regulatory compliance with CQC, HIS and HIW, while championing innovation, learning and an open safety culture.

As the Director of Quality – South & National Lead for Wards & Outpatients you will:

• Lead quality assurance and continuous improvement across the South region, partnering closely with Executive Operations Directors and clinical leaders.

• Act as national lead for Wards and OPD, setting strategy, standards and KPIs and driving standardisation across all sites.

• Drive implementation of the Quality Strategy, Quality Framework (QAF) and Quality Improvement Plans (QIPs).

• Lead the Integrated Quality Assurance Review (IQAR) programme within region, providing independent, evidence‑based assurance.

• Ensure timely and effective response to quality and patient safety issues, including regional support for PSIRF delivery.

• Provide expert oversight and guidance on regulatory compliance, supporting Registered Managers and senior teams to meet and exceed CQC, HIS and HIW requirements.

• Contribute clinical expertise to strategic projects, service developments, technology‑enabled care and clinical governance for new developments and acquisitions.

• Champion an open, learning culture and coach Directors of Clinical Services and other senior clinical leaders to strengthen governance, capability and patient care.

Director of Quality – South & National Lead for Wards & Outpatients, you’ll bring:

• Registered Nurse or AHP (NMC or HCPC) with degree‑level qualification

• Senior healthcare leader with experience at Director of Clinical Services level or equivalent

• Strong background in clinical governance, quality assurance and regulation

• Proven experience leading ward and/or outpatient services

• Credible, influential leader with a track record of improvement and change

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

Apply today… It starts with you.

Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Emotional Wellbeing Support

Access to our Emotional Wellbeing services and discounted virtual, telephone, and face-to-face treatment.

Season Ticket Loan

Spread the cost of your annual travel ticket and save money with our interest-free Season Ticket Loan benefit.

Relevant Stories

Sharing memorable experiences.

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.

CV

Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.

Covering email

Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..

Video interview

The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.

DBS Checks

Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.

Documents

You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.

Your current studies

If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com

Feedback on applications

Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.