Dining Hall Manager

We are looking for a Dining Hall Manager at Capernwray to ensure that our students, guests and staff receive excellent service with their 3 meals a day, coffee breaks, snacks and other refreshments. You will work 37.5 hours (over 5 days Monday – Sunday, including weekends on a rota-ed basis).

Key responsibilities

• Direct management responsibility for the Dining Hall Supervisor;
• Leading, training and working alongside the staff team, volunteers and students in the various tasks involved in the Dining Hall;
• Provision of mid morning refreshments, replenishing food at meal times, clearing away meals, washing-up, stock management;
• Building up long term volunteer staff (Ministry Assistants), equipping them and providing leadership opportunities in the Dining Hall;
• Maintaining the operation, cleaning and refilling of the Dining Hall catering equipment;
• Completing the weekly staffing rota to ensure there is appropriate cover and oversight;
• Working closely with the team of chefs to ensure food service runs smoothly and efficiently;
• Planning and preparation of the Dining Hall for various catering events throughout the year
• Communicating with other departments across the ministry to ensure the Dining Hall is prepared for the various programmes and events throughout the year;
• Ensuring that health and safety standards, including allergen requirements, are observed in the Dining Hall;
• Being a friendly face as the first port of call for students and guests with queries concerning food service;
• Seeking out new opportunities for continuous improvement in service and equipment.

About You

You will be expected to have the essential skills, knowledge and experience listed below.

Essential Skills:

• Ability to lead and manage the Dining Hall staff and volunteer team effectively
• Confidence and clear communication skills to effectively work with students, guests, volunteers and staff
• Commitment to striving for excellence
• Motivation to deliver the highest standards of customer service, hygiene and cleanliness in a timely and efficient manner
• Ability to plan ahead and problem solve

Desirable Skills:
(if you do not have these do not be deterred from submitting an application, as full training will be provided where necessary)

• Experience in a customer-facing role
• Experience of working with and supervising volunteers
• Experience of Google software
• Up to date awareness of food allergies and intolerances
• Food Hygiene Level 2 Certificate
• Experience of working in Christian residential ministry

Key responsibilities common for all Capernwray staff:

• To participate in Capernwray’s community life, including attendance at staff meetings, prayer meetings and social events, and to assist in other elements of the ministry’s functioning as required.
• To contribute to the Capernwray Holiday Programme and Open Days as agreed.
• To participate in a Bible School ‘Family Group’, offering friendship, direction, pastoral nurture and encouragement to the students within it.
• To willingly and regularly affirm the ministry’s Statement of Faith, the Torchbearers’Principles & Practices, ourValuesand Mission Statement.