About us
Teach First is a charity that understands that for a child growing up in poverty, all too often their future is already written. We know that education can flip the script. We find and train teachers to work in the schools that need them most, we equip school leaders with evidence-led training, we support local teacher training providers, and we plug education leaders into supportive professional networks. We’re at the centre of a movement, rewriting the future within the classroom and beyond, ensuring every child, no matter their background, gets the opportunities they need to thrive
About the team
This role sits within Digital Experience, which is responsible for shaping and improving the end-to-end digital journey at Teach First.
We create high-quality, user-centred digital experiences that support our programmes and drive meaningful outcomes for teachers and school leaders, ensuring their experience with us is accessible, engaging and effective.
We work closely with colleagues across the organisation, using user insight and evidence to guide what we build and how we improve it. Taking an agile, collaborative approach, we are committed to continuous learning and development as we deliver digital experiences that support our mission.
As mentioned above, this team sits within Digital, Data and Technology. This directorate is responsible for providing support and development of charity wide digital, data and technology. We support Salesforce, our Customer Relationship Management system, Learning Platforms and the computers, telephony and productivity tools used by our
internal and external users. We also run our Contact Centre, where all our customers can ask for help on programmatic or technology issues.
About the role
The Digital Learning Coordinator is responsible for providing high quality digital learning development on our LMS (Learning Management System). You’ll make sure our programmes use the very best digital learning techniques and tools available, and that learning content is accessible and engaging.
In this role you will:
Develop digital learning content onto our LMS across multiple programmes, based on curriculum plans and course templates.
Work closely with our curriculum designers to ensure that digital learning development is high-quality, accessible and delivered to deadlines.
Work closely with our in-house videographer and curriculum designers to ensure that videos hosted on the LMS are fully accessible, including coordinating transcripts and audio descriptions.
Be an organisational expert in digital content authoring and administration, including the set-up, configuration, testing and archiving of courses.
• Review all course components and ensure they comply with WCAG accessibility standards.
• Support the Digital Learning Advisers to manage user enrolments on our LMS.
• Collaborate with our Contact Centre team to resolve digital experience customer queries.
Champion digital accessibility across the organisation including writing guidance, delivering training, developing processes and supporting the trials of new learning tools.
You will report into:
• Our Digital Learning Consultant.
You will work closely with:
Our Contact Centre team,
• Our Curriculum Designers,
Our fellow Digital Experience colleagues.
About you
To be successful in this role you will be able to demonstrate the following skills, knowledge and experience.
Capability to learn new digital systems so you can develop quality content on our LMS, with a strong attention to detail.
Strong project management skills, with the ability to work calmly under pressure, managing multiple projects at one time to tight deadlines.
Excellent people skills and ability to work proactively with stakeholders to understand curriculum requirements and problem solve.
Ability to use initiative to investigate and resolve issues or queries promptly, particularly for users getting in touch with our Contact centre team.
• A solid understanding of Office 365, including Excel.
Knowledge or experience of content authoring on digital learning platforms, particularly basic graphic design and HTML
Knowledge or experience of the WCAG digital accessibility standards and what they mean in practice during content development.
At Teach First, we’re committed to building a diverse, high‑performing team. We particularly welcome applications from candidates from underrepresented groups; and whose socio-economic background reflects that of the pupils we work with.
If you’re excited about this role but don’t tick every box, we still encourage you to apply. You may be exactly what we’re looking for — for this role or another.
Working for us
At Teach First, we want you to thrive because when you’re at your best, our mission moves forward. We offer pay, benefits and flexibility that support your wellbeing, and in return we ask you to bring your energy, commitment and passion to helping every child reach their potential. Find out more
Our culture: We live by our values. They underpin our culture and identity. And inform everything we do.
• Purpose: Ending educational disadvantage guides us - We stay focused on our mission and strive to get better every day.
Community: We are a movement for change - Together we are stronger, we support and learn from one another, working with and through the diverse communities we serve.
• Bravery: Change requires courage - We take bold risks and aren’t afraid to try, fail and learn in pursuit of our vision.
• Innovation: We will succeed through new ideas - We are restless for impact and creative with our solutions.
Diversity and inclusion: We want to be a place where everyone can perform, learn and contribute with the confidence to be themselves. We are passionate about building a work force that reflects the community we serve, and our employees are expected to contribute to advancing diversity and inclusion within the charity. Find out more
Safeguarding: Safeguarding children is at the heart of our work and a non‑negotiable part of every role at Teach First. All colleagues must complete a Disclosure and Barring Service (DBS) check before starting. We follow safer recruitment practices and expect our employees to share our commitment to keeping children safe.
Agile working: Our agile way of working gives you flexibility. Need to start late or finish early? Our Agile Working policy focuses on outcomes, not presenteeism. Find out more
Flexible Working: We are happy to consider flexible work patterns for our roles where they align with the needs of the charity. So, if you want to discuss a set and regular working pattern, let us know in your application. Find out more